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August 2023 by melissa ruth
I've had excellent, reliable, friendly service here. Finding an autoshop you can trust is huge. These guys shoot straight and get the job done. A few years ago I was not as happy with this location. Two managers there have made a great difference since. Chris, and now Tim. I make sure to tell my friends and family they can count on this autoshop to treat them well.
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June 2023 by David Blado
Awesome shop. Removed a screw and patched my tire, no charge and was my first time stopping in! Customer service like that doesn't exist in most places anymore.
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June 2023 by Kyle Asdell
Amazing!!Blown away by the professionalism and friendliness.I stopped by because one of my tires got low and they offered to air up my tires and gave me a heads up about tire damage that was "75% of an emergency" ?.Had them fix it and got quotes for other things they noticed. Really appreciate that they were open about options I had for repairs and didn't trick me into a fix I didn't need and gave me basic fix if I wanted. Offered quotes for optional repairs for future. Great crew downtown.
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March 2023 by David Ralston
I’ve been going to Commercial Tire on State Street for years. Always had excellent service and today was no different. My old Tundra needed some work and the team there made it hum again. The manager, Tim Dewitt clearly explained the services and charges, and made my day by honoring a battery warranty saving me a boatload of money. He’s knowledgeable, polite and invariably competent - as is the whole crew there. Thanks CT!
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October 2022 by Glenn Wallace
The manager, Chris, was very friendly and helpful. I thought the price was fair and the service was very good.
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September 2022 by Erik Hovmiller
This shop saved my family vacation by being the one place in town that was able to inspect and fix a scary fuel leak problem that very day. All other shops I called were 1-2 weeks out. Yes, this is a tire-focused shop but they seemingly do it all as they always have a tech that can work on any component of automobiles. In my case, that meant replacing the fuel filter and tubes going to/from it and the fuel tank sender. Kevin did the former first but when the gas smell persisted, he did the other fix next. I appreciated that they didn't just try a bunch of things jacking up the bill unnecessarily but instead did one fix at a time over two days. Communication throughout the process was excellent as they were upfront and honest. I had some rigid timelines and Kevin was able to meet them by getting the job done in time--even being willing to drive to get the sender part from the Subaru dealer. I'm very skeptical of repair shops but felt reassured and at ease after my experience with Kevin and the front desk folks there. Making it back home 6.5 hours away with no other issues was proof of a job well done! Give this place a shot if you're in a bind like we were.
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September 2022 by andrew purcell
I love this place! I will always trust them with my vehicles
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July 2022 by Daniel Hernandez
I took my van here after their competitor around the corner was being shady with their quote for an alignment. Competitor quoted $159, then (before they even looked at it) they called me back saying it would likely be over $200 because of the adjustments that needed to be made. This is a 2001 Ford van, which is one of the easiest alignments known to man! I am a former ASE master certified automotive technician and I have been a shop foreman for BMW and Toyota and I knew the competitor was trying to up-sell me for the added commission. I decided to take my van to Commercial Tire instead, with a quote of $115 max. They took the time to put it on the alignment rack and realized the adjustments were so minimal and charged NOTHING! Yep, $0.00. They easily could have charged me, but didn’t. Take your car here! Honest service goes a long way with me.
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July 2022 by Linda Jensen
This place rocks! They quickly fixed one of my tires this morning, AND they have good coffee if you choose to wait :-) Their service was top-notch, starting with the initial phone call I made.
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July 2022 by Brenda Baird
Commercial Tire on 11th and State was amazing. On a busy Wednesday afternoon, they got us in within 5 minutes, had the battery in stock, and changed it all within about 25 minutes. Highly recommend.
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April 2022 by Begar “Billy” Munett
They took great care of me, very happy with my new tires
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October 2021 by Dennis Dominguez
Have been with this shop for four years because my girl friend went there for a long time.Jim Adams was the person i used to deal with until he finally retired.I know a fair amount about cars and went in to have my front end rebuilt on my dodge pickup and could not believe how much they charged me.i went in for upper ball joints and walked out with a 2200.00 bill.So more recently I brought in a ford escape to have the front end worked on and told them to focus on the front end.So i get this estimate,215.00 for front brake pads 2 rotors144.00.small leak right cv in wich i checked before i brought the vehicle in and there was none then and there isnt now.Amount for that repair was 370.00.then they said my water pump was leaking.this repair?560.00 In labor alone.They wanted to charge me112.00 dollars just for the coolant . The bottom line is that I told them to look at the front end parts and they went off into outerspace .thinking I was going to go for all these repairs.They dont listen and try to sell you things that you dont ask for and my guess is thier service manager came from a dealership.Inoticed thier parking lot was empty also.I never had an issue when Jim was running the place.Needless to say my repairs are done mostly by myself except for the wheel alignment.Iwill never return to this place and would suggest somewhere else to take you vehicle.
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June 2021 by Lexie Claybaugh
The wait was unusally long, but seriously my only complaint. It was very unusally long.. but non the less I have never had a bad interaction with anyone. They have never sold me anything I didnt need. They have stayed open for us when our tire blew on the freeway. Any location I have been to has been great. I took my car to Les Schwab about 3 times due to my low pressure tire light turning on right after I had filled my tires. I told them it had been on and asked to check my tires. All they did was fill them up and said come back if the light turns on. It did a few days later so I went back. This time they tell me it could be faulty sensor and ONLY filled up my tires, didnt check them like I had asked. 3rd time the light comes on within a few days I go back they want to change my sensor and give me new tires. I take it commerical, they took off the tires checked them found the problem( not the sensor or tires), buffed it out put some concellment on it explained everything to me and DID NOT CHARGE ME FOR IT!! I didnt need a new sensor OR tires is what I was told. The only thing they said my car was due for was an alignment, so I had them do it. I am so thankful there is still an HONEST and helpful tire company still around.
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March 2021 by Modern Mailbox
Outstanding customer service. Brought my vehicle in for an alignment after another shop in town attempted to fix twice without luck. The pros at commercial tire were exceptional, fixed the problem and earned a loyal customer for life.
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March 2021 by Gary Dickson
Great people and reliable service.