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October 2023 by A S
I found a nail in my tire and went to the closest place I could find. Steve was very professional and helped get my car back as soon as possible. While I was waiting, I was very impressed by the amount of customer service everyone in the building was offering. Everyone was attentive and friendly to all who called or walked in. I work in the customer service industry and know how hard it can be to train and execute good customer service. When they were finished fixing my tire I was told it was all part of the service and there was no need to pay. In a day where it feels like everywhere is adding extra fees for everything, I was pleasantly surprised by this. I will be back!
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September 2023 by Melinda Hall
We used to use Les Schwab for our tire needs, but they just aren’t as convenient and friendly as they used to be. Now we exclusively use Commercial, they are conveniently located around town and are happy to do quick tire checks and flat repairs without an appointment. We trust their recommendations when it comes to tire replacement.
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August 2023 by thareal ZERO
Absolutely horrible customer service. Not only did they tell my van without my consent, they did not finish the work on my van. They only fixed the starter but not the battery. I completely understand it is not their job to Baby us customers but they do have a duty to help us to the best of their ability and they fell very short of that. No understanding whatsoever even after I explained to them my situation of having to move abruptly June 1st from Boise to Nampa and the chaos that my life was filled with. And to add insult to injury, they towed my van all the way to Rocky Mountain on five Mile and emerald from Commercial Tire on Apple Street and left the damn keys at commercial tire. Just wow.
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June 2023 by Sahvanna Wallin
Tyrell is absolutely amazing and very understand!! Also a huge thank you to BJ for making my truck right again!
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May 2023 by Caleb Rhynard
Can’t say I’m overly impressed. Called and asked questions two different times and ended up different answers when I went into the shop in person. Left hand isn’t talking to the right or they just don’t have any consistency.
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April 2023 by Maria Trejo
A little slow on help, but the staff was awesome checked my tires quickly and heard my wiper blades and recommended I replace them, was very helpful and informative.
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February 2023 by Thomas Kuhar
Been going to Commercial Tire for over a decade- Great Work, Trustworthy, and always the same staff - they must take care of their employees as well as they take care of their customers.
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December 2022 by Lynda R.
Love these guys! I bought tires there and the price was right, the service has been amazing, and they add air to my tires when the temperature goes down (and the tire light goes on). I will be buying any tires there from here on out!
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November 2022 by Marty D.
Honest, respectful, good prices. Highly recommend. They've done good work on my car, and even told me when they weren't the right people for the job
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November 2022 by Laura Murphy
These folks are the BEST! I've been a customer of theirs for a couple of years and they're always friendly and their products are high quality. I can't say if the prices are lower as I haven't really shopped around. But I was hooked when they refilled and inspected tires FOR FREE before I was a customer, and they never tried to upsell. Yes, I know it's a hook to get customers and I want to say it works!
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November 2022 by Christine Terrell
Tony apparently didn't listen when I called to tell him which tires I wanted. I looked at my invoice when I got home and saw the wrong tires were put on. I went back and he realized his confusion. I took the car back, as he asked, and they were too busy that day. Took it in a third time, left it all day again and they were not able to get to my car that day. I left it there overnight and was told they would do their best to have it ready before an appointment I had the next day.
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October 2022 by Elizabeth Padian
Love this place! I take all my vehicles here for the basics. Great service, friendly people, and they are always willing to help me out even with the small things (like a tire pressure issue). Highly recommend.
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October 2022 by Frank Tykowski
Best customer service experience in MANY years! Even though very busy they handled my tire problem late in the afternoon and refused to take any money for the service. Wish I could give them more than 5 stars.
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October 2022 by Vickie Savino
Although we have driven by this location for years, we find ourselves in need of replacing 4 tires on my Madza 6. We clearly stated our needs (all seasons & swiped tires) and we had the best experience. Tyrell, forgive misspelling, was thorough, professional and actively listened to us.
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October 2022 by seb seb
Absolutely phenomenal customer service. I would trust them with any of my service needs that they can provide. Highly recommend.
