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February 2024 by Chris O.
I often go to another tire store (LS) where I get great service but expensive tires and limited selection. I was reluctant to try Discount Tire as I did not think I would get much except a discount price. But I was very surprised and impressed by the professional, quality service this store (State St, Boise) provided. Not only was the price* excellent for the top brand, Michelin, tires we purchased but the care, courtesy, speed and quality of care was outstanding. They mounted and installed eight tires and all the work to go with them in fifty minutes. Plus their desire to inform me to use the free extra service features, ie, check pressure, update tpms, tire rotation etc, was genuine and encouraged. Their showroom and waiting area was comfortable, clean and in great condition along with their shop and parking area. Everyone and everything was professional and first rate through and through. I plan to make Discount Tire on State St in Boise my go to tire store from now on. Kudos to Javier and his team - You all did an excellent job!! *The money I spent on my Michelin Defender 2 tires - one of the top rated tire companies in the U.S. - was cheaper than the mid-grade store brand tire (Japanese) from another competitor. C
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January 2024 by James Miller
The shop provided a clean and comfortable waiting area with free WiFi while my vehicle was being serviced. The team at this location was exceptionally kind, knowledgeable, and helpful. Despite arriving at 0800 without a reservation, they efficiently replaced my tire within 30 minutes. I highly recommend this shop.
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January 2024 by Mandy Williams
Very pleased with my new tires! Jered had great customer service! I didn’t feel pressured to get something I didn’t want. He also showed me how to use the app so I could potentially see what wheels I want to get in the future. I will be back for sure! Thank you!
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January 2024 by Tanner Reed (GarrustheSpectre)
Javier here was a huge help in getting my tire fixed and a rotation done. The process was quick, and they were fully transparent with the process. Will definitely be returning whenever I need tire service.
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January 2024 by Laura Roach
Got me in fast cool guys
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January 2024 by Ao inu
My experience isnt yet completed but heres what i have so far. I took 2 of my trucks in to get tires swapped around and they broke the bead on three of my tires and they did offer to replace them with brand new falkens which i did take the offer. Then i have to leave my truck there until Tuesday. Monday rolled around and i find out from an employee im friends with that both batteries on my diesel died. I havent recieved a call, email, text or anything stating that my batteries are dead. Honestly i wasnt worried that thet died i was more agitates that i didnt recieve a call. But they are letting me keep my truck there until i can pull it back home so kudos to them.
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January 2024 by Virginia Aucoin
Javier went out of his way to make sure we had a good experience. We had to get my Porsche Cayenne towed here from 1.5 hours away as a flat caused us to be stranded in the mountains overnight. Javier made sure to walk me through all of my options and get me in and out of there as quick as possible. Couldn't recommend this store or tire expert more!
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January 2024 by Steven Jenson
Great place and great staff
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January 2024 by kyle jones
Asked them to not dispose of three out of my four tires and never got them back…. Bought new tires because the others all had a leak…. They gave me 4 new tires that were all flat the next day… I then went back and they said it was the bead in my rims… I asked if I could return these tires and get new rims and tires instead but because I road on them for one day I couldn’t return them? So much for a 30 day return or checking the rims before selling me new tires? Now I have 1500 tires that need aired up every day… great way to treat your customers! Learned the hard way… lost three good tires and now have 4 that need new rims thank you guys.
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January 2024 by Jeff Weese
Great crew. clean and comfortable waiting area. Everyone was working hard and helping each other. This will be my tire shop
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November 2023 by Ryan Kindig
I’ve been coming here for years for my tires and they have always been amazing to work with. Last year I bought 4 all terrain tires for my Mazda. Recently, I ran over a screw and they took care of it. I had forgotten that I had purchased the tire protection for like $25 per tire and they said it was completely covered. So I returned this past August to give them my business and buy two new tires for my daughter’s Nissan. Again, I decided to go with the tire protection on all 4 tires as it had served me well in the past. Not a month later, someone vandalized my daughter’s car and poked a hole in both passenger side tires! Once again, Discount Tire helped me out in replacing the one nearly new tire and a good deal on replacing the original rear tires. The $25 fee doesn’t cover vandalism but they went above and beyond to help cover it anyway as a one-time exception. Another month goes by and we were vandalized again with the front tire sidewall. I told them I was fully willing to pay for a replacement as I knew that was not covered but once again they covered it for just the $25 for a brand new tire. I can’t even add up how much they have saved me and bailed me out of unfortunate situations. I will continue to bring my business here and recommend this place. Highly Recommended these guys and also getting the $25 per tire coverage!
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November 2023 by Bryan Atwell
Very prompt, thorough, and friendly service. They were very helpful and answered all of my questions!
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November 2023 by Parley Bates
These guys work hard and fast! I stopped by without an appointment to have some new tires mounted to some new wheels as a walk in. The team which was obviously busy with countless cars and customers, was eager to assist me and got my in their system in no time. I told them there’s no rush on getting my job done since they seemed super busy already, and I was heading back to the office to finish my day, but they had the job done within an hour of me dropping off my wheels! The service team was friendly and the experience I had was a 10/10. This could be the best experience I’ve had at a tire shop! 10/10 recommend.
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November 2023 by Stephanie Weeks
Found a way to navigate getting rims and tires and still pay less than the amount of the original sized tires alone. This means savings in the future as well. Customer service is top tier despite me being picky and navigating multiple options. 100% satisfied with my purchase and experience!
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November 2023 by Peter Mommer
Good, kind, and most importantly, honest! Discount fixed a hole in my tire today for FREE! This is exactly why I am a loyal customer!