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January 2024 by Jeal Soy
Usually you can find great shoes here for good prices. I don't plan on buying shoes all of the time, but it's hard not to. Always a good variety.
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December 2023 by Michelle Zausmer
Great selection. Love the coupons. Easy returns.
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November 2023 by Deanna Turner
Will not use the online option for shopping at DWS and will likely not use the retail outlet again after this experience. Purchased shoes and returned them - still waiting for a refund after nearly a month of them receiving the merchandise back. Three attempts to get help through Customer service has been a waste of time.
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October 2023 by Donna Scholz
Found a pair of comfortable pair of partying shoes!
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September 2023 by Shelli
Staff is great. The young lady on the floor was quick to help my Mom try and find her favorite shoe... that had been discontinued ?, and point out several other options. Even showing her some that could be ordered in for her. The young lady at the cash register was friendly as well. Thank you for all your help!
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April 2023 by Rob Grigg
The clerk, Molly, was helpful but needed additional help from her managers to deal with computer register issues she was having. She received little if any help from her managers, Steve and Margaret, despite asking for it.
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March 2023 by Squeaky Mousedragon
Save your gas, just order online. This store has become the we buy two pairs in each size and if you're lucky we might have the shoe you like in your size, but we probably dont and thats ok, we can order it and have it shipped to your house! Lady, a US nine is not an uncommon shoe size and I get it if one brand of your shoes is out of 9's but I sincerly doubt those five boxes in various sizes stacked under your floor sample shoe are the only shoes of that kind you have in the entire store. If I wanted to order my shoes online, I wouldnt have driven all the way to Franklin to go to your store. This place use to be great. Now its a bunch of floor models for shoes they dont have but will order online for you. What a waste.
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January 2023 by Megan Cook
Great options for shoes AND umbrellas- they have clear ones and I bought so many for a rainy wedding in Boise. It was perfect!!
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January 2023 by Bruce Allen
Need to have more men's merchandise. Men's Were only one quarter of what's in the store.
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December 2022 by Robert Andrews
We were able to find some decent deals on shots that people in the family liked. I not disappointed with the store, but I find the quality of shoes have gone down while the price has gone up. Many of the shoes are attractive, but the material comes apart or wears out quickly.
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October 2022 by Valen Valentino
BAD EMPLOYEE service, just because I'm a Guy man who does drag. So not be any different than a Woman Trying on shoes. Its 2022!! Your store lost a. $300 plus sale!!!
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September 2022 by Jason Haynes
I took my wife in here to find her some better shoes for work. Thanks to Clif, and his amazing customer service skills, it was a relatively painless and quite pleasant experience. Give that man a raise! Will definitely be back.
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September 2022 by Issa Maalouf
Very nice shopping atmosphere! Nice variety of shoes. It is recommended!
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August 2022 by Jane Reeds
Made a purchase online and received the wrong item so I made an exchange in store. When I received the new purchase, the shoes came dirty, stained and had been obviously worn.When I returned to the store I was rudely told merchandise comes from other stores and not the warehouse, I I could either take them, or leave them. The sales associate’s attitude sucked! For what I paid, I was expecting new shoes.Since when is it ok to sell your customers dirty worn shoes?
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July 2022 by Cynthia J. Zapata
I really appreciated the help I got from Cliff! He was incredibly helpful at answering my questions and when I couldn’t find the shoe I initially wanted he suggested a pair that actually ended up matching way better with the outfit I had! He was funny and very pleasant.
