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February 2024 by Chris Fowler
My dog chewed up my new biking shoes the night before I was going to do a ride with a friend. I needed a replacement BOA for my shoes that I could not find anywhere in town, and one of the guys from the shop, went home, took the dials off his own shoes and brought them back to the shop so I could ride. Absolutely over the top customer service. Can not recommend this shop enough.
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January 2024 by David Ray Shalinsky
Ryan and his staff have been very helpful in upgrading the tires and tubes on my recumbent trike. Ivisit Boise often but live in San Diego. Ryan provided excellent communication from afar and enabled me to make a same-day appointment to upgrade all three tires. I left for lunch and they did the work lickety-split. Super impressed and appreciative of great service. 10 Star Shop!
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September 2023 by John K.
Best service, honest price, excellent quality and superior communication. Eastside bent over backwards to get my Fox Float fixed. After a quote from SpokeyJoes at $600+, Eastside took care of it for $160. Always someone to help when you walk to triage any necessary repair work. All season long Eastside kept my bike in top shape at lowest price. Thanks to all you folks at Eastside for going above and beyond! I wouldn't take my bike to anyplace else.
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July 2023 by Roman Wachter
Always helpful and willing to answer all my questions!
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July 2023 by Kestrel Glassing Systems
I recently purchased a new gravel bike from Ryan at Eastside. This was my first bike in this category and the team at this shop was incredibly helpful in getting me into the right bike with the right customizations. Honestly, one of the best customer service experiences I've had in years. Outstanding!
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May 2023 by Vivian Morris
We've been frequenting bike shops for decades. We're in our ebike years so our visit was for a tech problem. Frankly I was beside myself with anger that my 6 eweek old bike was not working. The head mechanic (not bad on the eyes) quickly diagnosed and fixed the problem.Can not say enough about this business. The quality of a business always shows when you have a problem.
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May 2023 by Ginger C.
I had an outstanding experience with Eastside Bicycle Rental in Boise, Idaho. From the moment we arrived, Patrick, the staff member who assisted us, provided exceptional customer service that went above and beyond our expectations. One aspect that truly impressed us was Patrick's assurance that if we encountered any delays in returning the bikes, he would take care of us. This level of flexibility and understanding was incredibly refreshing, especially for travelers who might encounter unexpected situations. The return process was equally hassle-free. Eastside Bicycle Rental made it incredibly easy for us to drop off the bikes without any complications or unnecessary paperwork. This streamlined and efficient process allowed us to make the most of our time in Boise without any added stress.
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March 2023 by Barton Burdette
Nice shop in a good spot with great brands and product! However, the expertise in this shop is especially high. Highly recommend!
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November 2022 by JOSE FUENTES
Staff is knowledgeable, prompt and efficient offering services at a great price. Conveniently located near the green belt and Boise trails.
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October 2022 by REuben T.
I really enjoy taking our bikes here for service. From a flat tire to a full tune, the team here is always really friendly and enthusiastic about getting you the best riding experience. A neighborhood gem.
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September 2022 by Lynda R.
I have taken my bike in a few times this summer and every single time, they have been able to fix it on the spot - for a decent price. Highly recommended!
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August 2022 by Duane Evans
I brought in my old Mt Bike for a long needed major tuneup. They not only treated me with respect but enthusiasm. It is so refreshing to work with people who love to enable other people to do what they love!
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August 2022 by Josh Fitzsimmons
Very courteous and professional staff. Overall good selection of bikes and miscellaneous accessories. Efficient service and wonderful communication on updates with repair status. Easily One of the best bike shops in the area.
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August 2022 by Alex Goeden
I went in to get my sons brake cable replaced and they were actually able to fix it and wouldn’t allow me to pay. Just a stand up group of people there!
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July 2022 by Tim McGranahan
Walked in on a Saturday Opening when they were busy with a tubeless tire issue. They took the time to take the wheel and tire off and provide advice if they were to fix it or what I needed to fix it myself. Bought everything necessary to do myself and was up riding later that day. :) Tubeless hack: I don't have an air compressor but found a video where you can inflate your tubeless with a tube till it seals. Unseal and remove the tube from one side of the tire, then replace the valve and inflate. Voila!
