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February 2024 by Igor L.
I had bad experience with the Enterprise Rent a car agent at BOI airport. Person didn't honor the rental quote and scammed me for extra $110 for the same car. IL
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January 2024 by Cayla Beutler
I rented a car from a different company in Idaho Falls, ID. Unfortunately, I got a flat tire on that rental in the middle of the night on the freeway on my way to Boise. I changed the tire and after contacting the rental company, I was told to go to this Enterprise location to exchange cars. Andrew was the employee who helped me, and he was AMAZING! He was so kind and helpful. He resolved my issues with knowledge and expertise. I really appreciate his professionalism and support.
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January 2024 by Shelby Andrus
Kaige was very helpful when my rental car had a few issues. He made sure I was taken care of and that the issue was resolved. I appreciated dealing with their business especially not being from Boise and to have them watch for an outsider. Thank you!
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January 2024 by Nathan Pollard
I was very pleased with this location. It was clear they wanted my business and were super helpful. Usually, I only rent from the airport, but this place was incredible.
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January 2024 by Nathan Carter
Great experience renting from Kaige at Enterprise. Excellent customer service.
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January 2024 by peggy eeten
Great service
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January 2024 by fountains
easy.... in / out
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December 2023 by James Ferlisi
good customer service!
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November 2023 by paul hemmer
Great management at the downtown Boise location. They work hard to make sure every thing gets done and you can get on your way. It's the location I prefer whenever I rent from Enterprise.
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November 2023 by Louise Hilton
Cole did an awesome job. He was so kind and thorough. Thank you Cole!!
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November 2023 by Myron J.
I live in LA and was so impressed when we landed at the Boise Airport. Clean facility well organized. The agent in the terminal was so helpful and parking lot so near from baggage claim. Toyota Camry was great. On returning to the airport the return procedure was quick and friendly. Please don't change anything here
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October 2023 by Deborah Donahoe
Our local office was a delight to work with after we lost the use of our car due to an accident. They helped us quickly secure a vehicle and we’re kind and supportive during the process.
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October 2023 by Mitchell Lee
Agent was thorough, friendly, helpful and accommodating. The car was perfect for the trip I was taking and return was easy.
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October 2023 by Julie Madler
As part of an auto accident claim I had to get a replacement car through Enterprise. As soon as the claim was approved I got a call from Enterprise to book my car. There was some confusion about which Enterprise location serviced the auto shop, found only after a long hold time on the phone, but the location I reached was able to help me. They were to pick me up at 9 but arrived at 9:30. Everything after that went smoothly. And I was pleased with Enterprise’s service.
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October 2023 by Pastor Paul
I reserved a mid-sized Toyota Corolla and they did a bait-and-switch by giving me a beat-up Nissan compact.
