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March 2024 by Praveen H
Yeah all the process is quick and easy. As a regular customer here I would like to see more options for prescription sunglasses frames.
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March 2024 by Kali Whitaker
First time...hated it. Got a bad vibe as soon as I walked in. Went someplace else, got no hassle and found out my vision is still great and it only cost me 30$ not over 100$
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March 2024 by Beverly Carlin
EyeMart is a top quality place to get your glasses & eye care needs. Alicia helped me with my latest glasses fitting and purchase. It was a wonderful experience working with a warm, friendly, knowledgeable associate. I never felt rushed in any way and left feeling appreciated & confident in my choices.
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March 2024 by Daryl King
The optometrist and that side was great. I decided it might be convenient to get my frames and lenses there as well - the ones that work for both computer work and looking at books/print - bifocal?Anyway, I spent some time picking out a frame. As the order was being put together I was told they can't include blue light block. What? I said that Costco can, and he said they use different suppliers. After it was all put together, he went in the back to ask something about if width could be done to accommodate bifocal with that frame. Why not do that first?In the end, a $69 frame ended up costing over$200 after insurance. They also didn't give me my prescription back. Today, I'm going to talk to a Mgr there to cancel my order, credit back my card, and I'll go to Costco, where I should have gone in the 1st place. 5 stars for the optometrist and exam, 2 stars for their frame shop.
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March 2024 by sandra torma
Working with Alicia 2 years in a row now for getting new glasses couldn’t be a better experience. I’ve needed extra help with finding the right frames, the right fit, making sure prescription was right. She’s warm, friendly, makes you feel like you’re getting special attention. When I need service there I will always wait till Alicia is available. From what I read, she makes everyone feel that way. If she were my employee I would be giving her a raise to ensure keeping her!Also want to give a shout out to Dr. Kofed, my optometrist at EyePro in same location as Eyemart Express. He is truly exceptional! I’d seen 3 other optometrists before finding him none of whom got my prescription quite right. Dr Kofed went the extra mile being very thorough and now I see properly. I really can’t say enough about how excellent I think he is!
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March 2024 by Delsa Anne Smith
Love Eye Mart Express. Have been going to Dr. Kofoed & glass expert Brian for 15+ years. They are the ultimate professionals.
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March 2024 by j gnow
Everybody got things done faster then I expected
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March 2024 by Erik Mendoza
Fast affordable friendly. And the lead optician Mike is a great guy to work with. Update I was helped today by Priscilla and she was so kind patient and helpful she really stood out in an already great place
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March 2024 by Marilyn OMeara
Wonderful customer service. Everyone was friendly and helpful. The glasses were ready much before the estimated time of 2 to 3 weeks!
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March 2024 by Paula Kennedy
I went in today with my current prescription by one of their eye doctors. I called first to make sure they were in network with my insurance and they said yes. When I got there, the girl that helped me looked at my card and with no compassion said “we don’t take this insurance so everything will be full out of pocket”. I told her what I was told earlier over the phone. She ignored me and asked if I wanted to see prices. She VERY vaguely discribed each lense type and different options and used wording that I had no clue what it meant and wouldn’t give me an explanation. There were two other customers in the store. I told her about my current problems, I look at a computer all day, getting headaches and eye fatigue and she interrupted me and said “which lenses do you want?” No compassion. No smile. No friendliness. I just told her to give me a price for what she “explained” and just the lenses were $849. Then she smiled and said…”and that’s without frames”. She asked if I wanted to go ahead and I said no thank you and got up and left. I immediately went to Stanton Optical and had a wonderful experience! They didn’t take my insurance but honored my insurance coverage. They spent over an hour with me so I could customize what I wanted and they explain everything in detail. I got very nice frames (which they have twice the selection of) WITH the correct lenses I needed, for a FRACTION of the cost of just the lenses at Eye Mart. Don’t go to this place if you want quality care at a good price. I’ve been an Eye Mart express customer for years and now will never go back. I’d give this place zero stars if I could.
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March 2024 by Becky Juett Miller
Even though very crowded in shop and under staffed the employees were friendly and proficient taking good care of us.
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March 2024 by Ethan Edvalson
Anjelica was amazing to me and my partner, 10/10 would recommend this place, great customer service!!!
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March 2024 by Candace Lambert
My husband desperately needed glasses so he could see to drive. I checked around and every place wanted an arm and a leg for a pair of glasses and it was going to take weeks to receive them. Then I found Eyemart Express! Mike was very knowledgeable and he talked to us like we were family. My husband got two pairs of glasses for a quarter of the price every place else was going to charge us for one pair and they were done in under a hour!
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February 2024 by heather
These guys and gals are the best. They helped me decide on what was the best direction for my eye care and the eye doc was wonderful and listened to my concerns and gave me the best advice on what to do and what unexpected issues may come to light as I age through the years. I don't go to anyone else these folks have literally saved me.
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February 2024 by Pamela Schuermann
I worked with Alicia to select, order and fit my three pairs of glasses, she was Wonderful to work with throughout. The lab and Alicia worked together to locate a pair of lenses I needed that would have normally had to be back ordered. Fortunately, I was then able to order and receive all of my glasses together. The coupon was an extra bonus, Thank you for making this another Great experience working with you. Pamela
