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March 2024 by Donna Scholz
I was less than impressed when I arrived to ship three Pelican cases containing laptops. The employee at the shipping desk kept telling me they didn't slready have a lithium battery sticker in them, so he couldn't take them. He suggested I go to Staples to buy these FedEx lables, or drive out to 10-Mile and Franklin to their "hazardous shipping" office. I went to Staples as he suggested since the are just down the road, and they had no idea what I was talking about. So I drove out to 10-Mile and got the stickers and shipped the cases. My question is why the @$!# doesn't the FedEx shipping store have the lables on hand to begin with? He couldn't even shie me an example label (there was a poster showing lables, but the photo was less than 3/4", so I had no idea what I was even looking for. Come on FedEx, you have NEVER let me down before!! Carry the darn labels you require people to use!!!
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January 2024 by Lindsay Shigetomi
Kayla and Mike helped us print 300 color sheets for a family memorial. They were so helpful, caring, and efficient. The leaflets turned out wonderfully and the job was completed quickly.
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January 2024 by Silmia Rojas
The staff is lack of assistance, when needing to unload a large monitor, had to ask for help to provide me with a metal carrier. The lady that ended helping me has zero Customers skills, makes me wondering if UPS was a better choice. Will let my Company know, FEDEX is not the right carrier for future business.*future*
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December 2023 by No one Important
Jack is awesome! So helpful, courteous and immediately solved my issue. He had so much knowledge of the workings of this store that he set my mind at ease.
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December 2023 by Mareesa Rule
So grateful for Kayla in Printing Services! She helped me with a big project! She is truly the best & saved the day!
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December 2023 by Paul Yaro
By far the worst experience I have had. customer service is horrible, Employe treated me very rudely, Nothing but attitude the whole transaction. I will not be using fedex in the future because of the experience I had today.
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December 2023 by Ashley Newbry
Easy pickup using my driver's license only. Didn't even need to provide tracking no. Great alternative to leaving packages in front of my house to get snowed on or stolen
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July 2023 by Debbie Cecile
Ashley, Jack and Jason, thank you so much for going above and beyond! I really appreciate all your help today.
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June 2023 by Naomi Randell
Needed to ship a package internationally and the staff there was so rude that I ended up taking my stuff and just leaving.I came in with my package, and immediately the staff member told me, “you can’t ship food and if you do it’ll cost you like $200” - I was shocked as I’ve sent stuff to my friend who lives internationally before and it didn’t cost nearly that much. He looked up the regulations and I could actually ship food. He then asked me my friends postal code and I gave it to him. When he couldn’t find it he because condescending and rude. I just told him I’ll figure it out elsewhere.
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May 2023 by Titus McGuirk (Reactor)
Sorry: FedEx has done identical business that of UPS. In my humble opinion: the two companies act as Brothers; of my own 50 years in Ada County.
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May 2023 by Chryssa Rich
I needed to print 1 page in color, but every printer was leaving streaks, spots or blotches, even the full service printer behind the counter with quality paper.
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May 2023 by JASON Conners
The man how help me and my friend was super rude to us as soon as we walked in and would not help us with a problem
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March 2023 by Holly Apsley
Jace and Michelle were both very helpful in figuring out a tricky request I had. They worked hard to accommodate my timeline and resolve issues that came up!
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March 2023 by Jim Lamberson
My friend and I went to use the copier but needed help getting started. I asked the young man at the counter if he could help us, when he came over he was so rude to my friend when she asked how to run the copier. He needs to be assigned a job cleaning the office versus working at the counter!!Maybe he should look for another job somewhere ?
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December 2022 by Walter Clayton
Had some photos enlarged and the employees were so helpful and took good care of me.
