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January 2024 by Mike Bieker
Worst service I have ever seen. Order keeps saying processing. Date keeps changing. I get on chat to try and talk to someone, their chat is never working and says “live chat not available “. I have called 10 times and I am never able to speak to anyone as it says the wait time is over 70min long. Lol. Is this a real company!? Horrible!
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October 2023 by Cindy Clark
Really nice salesperson.
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December 2022 by Manuel Mayoral
Muly linda la ropa y te ayudan a bucar las cosas mas rapido muchos especiales(Translated by Google)The clothes are very nice and they help you find things faster, many specials
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September 2022 by Octavio Ocampos
Macy's is a good store, so the quality it's perfect, I recommend the perfumery good prices ?
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July 2022 by Ha V.
The employees were so rude. Shaulyn and Bridgeton at the children counter were unfriended , making fun of customers, laughing at customer comments. I am a platinum member but I don't like to be treated this way. so I hope Macys need to train their employees about customers service again
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July 2022 by Lori Diaz
Macy's has the best perfume counter, reasonable prices and they give you samples, also love there jewelry. Friendly staff
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June 2022 by Brian S.
We all know about Macy's, but if you haven't had the chance to meet Enrique yet, you're really missing out. This man naturally garners the respect of his peers, and obviously myself. Enrique took his time to help me with my online order and when it became clear that I didn't know how to properly order a suit to fit me, he went out of his way to educate me and show me the art of the possible. When someone likes their work, it's obvious. Thank you Enrique for taking the time sir.
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June 2022 by Kathleen Smith
Apparently this IS NOT a “real” Finishline store. It’s a macy’s store. Even though when you shop finishline.com, click on the returns and exchanges, it states that you can return and exchange online orders to this store. NOPE. False advertising! And they are really rude on top of it.
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June 2022 by Tom H.
This store used to be great! Now it's disaster! The place is messy the brands they are now carrying looks like JCPenney or Walmart stuff. Dillards is now my choice. I used to love Macy's it's really a shame....
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May 2022 by Fred Dunn
Found the style of Nike I was looking for. Wish they would have had more colors in my size.
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April 2022 by Gisela J.
I went to Macy's looking for a prom dress for my 18 year old daughter and Theresa and 2 other wonderful ladies let me know what fitting room to go to. The main fitting room by the dresses was packed and a waiting line. Also my daughter is in a wheelchair. We tried on 10 dresses and my daughter found a dress. I also was looking for a new fragrance and that's where Theresa assisted me in finding the right one for me. She knew what she was talking about and she explained the similarities in some of the fragrances and I was able to find the right for me. We got some samples and both ladies told me wich sample to use on my daughter for prom night. Over I had a good customer service experience. These ladies where helpful and very sweet to my daughter. Thank you to these 3 wonderful ladies.
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March 2022 by Cherylanne N.
no stars. very disappointed in the service. i ordered something online and because i could not pick it up and called to see if i could extend it for one extra day they said no. with everything going on in the world i am surprised that there could not be some grace given. i had a death in the family not to mention other personal things going on. i will not shop with them again. i have not shopped macy's in a long time and now i remember why. i will not do it again. good luck keeping your customers.
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March 2022 by Billy R.
The tag for the blazer is $89.00 and was charged $99.00 how is this fair and I never thought I would have to check a Macys receipt for theft of services.
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January 2022 by Janice F.
Ordered Online, really great prices and the Order arrived in a good amount of time and everything was there. It was a fairly large order so it's easy to make a mistake and I am pleased they got everything right. So thank you for that.
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January 2022 by Jordan V.
Harmony was great she helped my dad find a cologne he was looking for (obsession) I felt bad for her because the lady in front of us was upset about something and was taking it out on her for not having a bag big enough for her purchase or telling her to skip the screen on the check out . Great job Harmony