-
December 2023 by TINA HANN
after reading some other reviews , which were appalling, I want to give you the real 411, I had Chad helping me over multi days and many issues ...he totally went the extra mile, super helpful, treating me with respect, understanding and so much more!!! Even has 5 other staffers helping along my towing journey.. if you want ABOVE towing service these are the guys to call. Just can't sing high enough praises . THANK YOUCHAD AND STAFF
-
December 2023 by Adam Huskey
This company should be put out of business. I would steer clear of them. There drivers are rude and slimy. I watched one drive over some police cones arriving to an accident. Then he stated don't worry the big d$&k is here and this is my scene now. There driver also damaged our truck. We called the owner and he said to pound sand that they didn't damage it. When it was clearly on video... Don't use these guys unless you don't care about damage to your vehicles.
-
November 2023 by Emily Lira
I wish I could give this review zero stars because that’s what it deserves. I needed my BMW car towed today and I have full coverage insurance on all of my vehicles and since I accidentally did it under a different vehicle, the driver had somebody else’s car loaded and ready to tow it, and actually took off down the road with somebody else’s car Which my car is still sitting in the parking lot that I need towed out of. So the driver had to turn back around and unload somebody else’s car and then came and told me that he was canceling my service because I didn’t set it up right. I tried to talk to him whenever I first got here before he even left with somebody else’s car and he just shut me down and said I’m not here for you. And then proceeded to takeoff with somebody else’s car. I should’ve let him tow it all the way where it needed to go before I called and told them that he was towing the wrong car lesson learned but don’t use this wrecker service to get your car towed.
-
August 2023 by Tessa Mullins
Casey has helped our insurance clients in a quick and professional manner. Much appreciated! Thank you!Services: Motorcycle towing
-
August 2023 by david hussien
$550 bill, Missing Costa Sunglasses!
-
April 2023 by TT MM
Please don’t call this place for towing services.Service: Car towing
-
April 2023 by richard Kitambo
Please don’t call this place for towing services.Service: Car towing
-
April 2023 by Lisa shoe
Company with a heartService: Local hauling
-
February 2023 by lindsey woods
I have never been treated or talked to in the manner I was by an employee at this company this morning. He was EXTREMELY rude. Did not even listen to why I was calling and had absolutely zero desire in helping me. I am appalled at how I was spoken to. Your supposed to be a reputable business, you work with the public, you never know what someone may be going through and everything they are dealing with on top of recovering a totalled vehicle. it costs nothing to be a decent human being , try it sometime. I would like to speak with a manager regarding how I was treated this morning because it is unacceptable. I have NEVER been spoken to like that in my entire life. And to boot the man HUNG UP ON ME. I was being extremely nice wasn't rude or anything , I did not deserve how I was treated. PERIOD.
-
February 2023 by Pat Davis
This company says they loan their tow trucks to Boise Airport. Whether or not that's true, the employees "borrowing" their trucks are giving this company a bad name. I just had an EXTREMELY awful experience with an employee that was towing someone's car from the airport. He was a HUGE JERK from the get go. I don't know if this company is trying to cover for this JERK, but I would NOT recommend this company for towing needs.
-
September 2022 by Bob Powers
Casey from 5 Star Towing arrived early, was extremely nice and his service was absolutely spectacular!!Casey made a bad day, special. Thank you so much for your efficiency!!Bob Powers in BoiseService: Special vehicle towing
-
September 2022 by Josh Hanlon
The owner personally responded and was on-site in less than 20 minutes despite just coming back into town from a trip. I called three other companies that all said they were at least 45 min out. I can’t thank them enough for their help!Service: Car lockouts
-
September 2022 by craig mauck
They were quick and reliable. Great service!Service: Car towing
-
September 2021 by Nicole Frazier
When I called to get a quote, instead of walking me through how it works, the man “helping” me just got irritated and hung up on me. That is not customer service. That is unprofessional and bad communication (if you can call no communication “bad communication). It’s funny how they call themselves “Five Star Towing” but then don’t have they’re actual google star rating pop up when you google them. That’s just false advertising.
