Franklin Building Supply, located on Franklin Road between Five Mile and Cloverdale in Boise, is a friendly and helpful business dedicated to supporting building professionals and DIY customers alike. The knowledgeable team is known for their excellent customer service, making visitors feel welcomed and valued. Customers appreciate the staff’s willingness to assist with various needs, from purchasing lumber and door handles to resolving window issues. The staff members are often praised for their professionalism, friendliness, and ability to remember returning customers. In particular, the door shop team is highly recommended for their accommodating attitude, fixing and re-keying door handles with care. The store also stands out for its cheerful and humorous billboard messages, which many locals enjoy during their daily commute. The overall experience at Franklin Building Supply is characterized by quick, attentive service and a warm, approachable atmosphere that keeps customers coming back. Whether for a simple purchase or expert advice, the store is recognized for making customer service a priority, creating a positive environment for all who visit.
Great customer service! I had several questions about gates and hardware Bobby was very patient and professional and was able to provide pricing immediately! Thank you, Bobby!
May 2024
Very good store to buy tools for construction work, whatever you are looking for is there
April 2024
Great customer service. Friendly staff. Very professional. Recommend them anytime.
