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September 2023 by J I
Sam was a great technician, he called before the appointment to see if it still worked for me, gave his approximate time of arrival and he was on time. He was thorough, professional, polite and explain what he was doing which answered all my questions.I would highly recommend them to anyone who needs their services.
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July 2023 by Chad Baranco
Marty and John were awesome! Gym Outfitters is the absolute best at what they do.....never in doubt when it comes to Gym Outfitters!
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July 2023 by Karen Broyles
We have purchased 3 treadmills from Gym Outfitters. Their customer service is amazing! Michelle and Julian are extremely knowledgeable and helpful.
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June 2023 by Chris Cranfield
The whole experience was excellent! I worked with Julien to sell a treadmill. Marty and Jon picked it up really fast and were extremely careful. It took about a month to sell and I'm very pleased with the outcome. This is a great store to work with!
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April 2023 by Drew Mayes
Marty and Jon did a great job getting my commercial equipment moved for me. They were on-time, friendly and efficient. I’d recommend Gym Outfitters to anyone in need of their services.
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January 2023 by Northern Star HOA Management
We love working with Gym Outfitters! They provide an excellent service to several of the gyms in the community clubhouses that we manage. Great job Gym Outfitters! Look forward to working with you for years to come.
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August 2022 by John Binkley
People should be fired for giving away business to your competition before even asking what I need or if there's a sale to be made. Coming from a salesperson and entrepreneur I feel bad for the owners who don't teach their customer facing staff. One small helpful task could create a large future customer.
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July 2022 by Rod Caprai
I bought a fairly expensive home gym from these guys late last year. About the time I received it I started p.t. and didn't begin to use the unit until now. The leg extension/curl apparatus turned out to not have a good range of motion and sucked to change over from extension to curl and is non-ergonomic in design.The other exercise stations work great. I told Julian about my concern. In my case, he is giving me my money back against a better system, no restock charges. He understands that i am in recovery and haven't used it. Plus, I'm retired and on a fixed income.. I can't even describe how pleased I am with their service. He has gone above and beyond. I'm excited and optimistic to get my new system in. Thank you Gym outfitters.
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June 2022 by Tim O Tee
Purchased a TuffStuff bench from them. Part of the sale was them promoting TuffStuff's in home lifetime warranty. After a few uses the leg developer attachment broke on a weld. Contacted Gym Outfitters who was very dismissive and rude about the situation. Contacted TuffStuff who said contact Gym Outfitters. Expensive piece of equipment that is now useless, just like the promoted warranty. Although they deny it here they have a clear record of our purchase, and other than challenging them on their ethical business responsibility, there has been no harrassment on my part. Beware of this dealer.
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May 2022 by James E. Kling
I recently bought a treadmill from Gym Outfitters. I worked with Suhrob, but also had interaction with the owner and front desk staff. They were all very kind, professional and extremely knowledgeable. I had considered buying a treadmill online since I was interested in something used, but didn’t feel comfortable with my knowledge level of equipment or knowing what would be best for my studios usage. I appreciated Gym Outfitters knowledge and their ability to help me select something that would be appropriate for what I needed. I felt like I got a good deal on a great commercial unit that will last me for years. They were also great to work with on delivery. I’d highly recommend them to anyone in the market for new or used fitness equipment.
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April 2022 by E Peterson
Wonderful people! Michelle helped me out with questions and concerns. Opted for a used treadmill and bench. We added weights to our delivery a week later with no issues. Delivery day was a hassle-free. Thank you!
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April 2022 by Steve Brody
Our HOA is in the process of trying to organize our gym space while maintaining the variety that our community enjoys. Suhrob has been amazing to work with. He has gone above and beyond to help find the right solutions. He is great at communicating and a pleasure to work with. Highly recommend.
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April 2022 by Luke Hooten
Moved a stair machine across town and were fast and professional. Definitely glad i went with the specialists in moving large workout equipment.
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March 2022 by Kyle Benson
Great customer service from start to finish. Extremely professional and careful. Removed old equipment and brought in new. Went through after everything was set up with me. I’m horrible with names but I believe Anthony/ Andrew and Marty they get my five stars and my future business. Great job!!!!! Thank you
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March 2022 by Vern Knowles
I just purchased a complete home gym setup from Gym Outfitters. The product quality and customer service were fantastic. I especially appreciated the attention to detail and professionalism of Anthony and Marty for delivering and setting up my new equipment.
