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August 2023 by Denae Strickler
This dealership sold me a car they knew was not a reliable car. They only offer me a “discount” or to buy the car back at a $3,000 loss. This “discount” is rather just salt on the wound they created.Do not let them fool you when they say they have “tried contacting me” to make things right. They have no intention of making things right with me, and probably with any other future customer they’ll acquire.They do NOT care for EXISTING customers.
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July 2023 by CD Bingham
Typically when I buy a car I've already made the decision about what I want and can just go to the lot, tell the salesperson what I'm looking for, and be done with the whole "sales" process. When we started looking for a used car for my daughter it was her decision, so I couldn't use my approach. However, one of the factors I appreciated about Hawkes was I didn't need to ask a salesperson about prices, they were right there in the window. Looking about their lot was peaceful and no-pressure, and both times we were approached it was just a quick check-in to make sure we had no questions. That no-pressure feeling is really what drove me to my purchase and I'm happy to say their attitude is present through the whole process. Tim and Matt were extremely helpful, from the test drive through the financing. It was a quick, pleasant experience and I will absolutely be returning when I need to make my next used car purchase.
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November 2022 by Rich Davis
I had the opportunity to purchase a Lexus GX 470 from these guys. Matt took good care of me. Great experience. Got a fair price and fair amount for trade, the process was quick, easy, and painless! Would do business again for sure.
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October 2022 by Samantha Schmitz
This is a great place to buy a car. We worked with Ryan Hawkes, who obviously judging by his name, knows what he’s doing. He’s a kind man, and not at all a pushy car salesman. Ryan really took care of us and helped us get a great deal on a great and reliable car. I would definitely recommend this place, and will be coming back in the future when it’s time to buy my husband a new vehicle.
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September 2022 by Nicole M.
I was sadly disappointed in my experience with **** and Hawks motors. I had talked my daughter into buying her boyfriend his car from ****, a used **** it had low miles, was a little older but looked nice.There were some things needing to still be fixed on it that they said were already fixed but weren't. At first **** was great about promising to get them fixed and make it right. But that is as far as it went.He directed us to multiple shops to get things fixed but NOTHING was or has been fixed still to this day on that car, 6 months later and promise after promise.Sad part is that because he seemed so nice and easy to work with we thought we would have him and his shop work on my daughters ******** as well. She needed a back driver side door fixed that some children had broken the leaver to open it. We took it in, told them the issue it all seemed fine. We go back to pick it up and they said......Oh we fixed the broken back window....we were like what the window wasn't broken.....They froze pretty much at that point knowing they had done the wrong thing to the wrong car. Instead of fixing the back driver side door. They supposedly fixed the back driver side window and took apart the driver's door and in the process broke that door!!And to add salt to that he wanted my daughter to pay for having that door fixed and it wasn't broken to begin with so that he could reorder the part to really fix it now and try to fix the back door as well. 4 shops later $400 dollars spent on our side the ******** front door is still broken, the back door is now fixed there never was anything wrong with the window and his shop ruined the secondary air compressor which we now need to replace at a cost of $600.00 AND THE *** STILL HAS NOT BEEN TOUCHED and since it won't work now 6 months later he is refusing to even fix the things we have in writing that he was going to fix as part of the deal and he won't take the car back and give my daughter her money back so now she's out tha
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September 2022 by Jenifique A
We have never had a better car-buying experience than the one we just had here moments ago. Every person we came in contact with was polite and courteous. We, as customers, were the bottom-line, and not the car deal. That just never happens, but it certainly did here. If you want to buy a car where you matter more than the money, then come to this place. We will be back.
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July 2022 by Judy Pasero
Over the past 10 years, our family has purchased 7 vehicles from Ryan Hawkes. We keep returning because he has top quality vehicles and has a great ability to listen and understand our needs and able to find a vehicle within our budget. We highly recommend going to see Ryan at Hawkes Motors because he will take the time and effort that will fit your needs and you won't be disappointed.
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July 2022 by Wendy Rose
I have purchased many cars in my life. It's usually not something I look forward to and usually is a day long process. After meeting Ryan and the crew at Hawkes, I felt like family. I test drove a couple cars and found the coolest little Fiat! Now I'm flying around all over town like a boss! My buying experience took 1 hour! It was amazing and I'll never go anywhere else to buy a car again! They have me for life!
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July 2022 by Scott Lincoln
I bought my first car from Hawkes fifteen years ago and bought our last one just a week ago from them! Great service very honest and professional. I appreciate the no pressure sales environment. They always have high quality cars for sale at a great price.Scott Lincoln
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June 2022 by Shawn Taggart
This is my second vehicle purchase from this place, i bought a chevy truck from them about 5 years ago and it the best vehicle i had ever had, due to the rising gas prices i ended up having to sell it and get something else, i tried searching around at other dealers and could not find anything i liked or what i was willing to spend on a vehicle, i found myself back at this place because again the first vehicle i purchased from them was great so i went back, they were extremely easy to work with and i fell in love with one of their vehicles, i think this place has a customer for life, if you want a great vehicle at a great price and from good people then go here! Thank you hawks motors and image auto! I am a highly and i mean highly satisfied customer! Keep up the great work!!!!
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May 2022 by Kylie Kennedy
Highly Recommend! We had a great expirience at Hawkes Motors. Ryan was very professional and knowledgable, and sat us down to explain everything about the car to us. Our kids even had a fun expirience with treats and youtube tv. The buying process was seamless, we went and had lunch while they covered the paperwork. We really appreciated no pushy salesman and feel like we left as friends.I love my new car! I will be referring everyone i know!
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May 2022 by Brady Heyer
Ryan and Matt at Hawkes / Image Auto made the car buying process painless and straightforward! Purchased a new vehicle when my old one kicked the bucket. Not only did they do their good work shopping around for a fair interest rate loan, the process only took less than a day, getting me back on the road in an amazing car. They have a good warranty on every car they sell and good deals on service @Boise Automotive Service. I'll miss my old whip, but they put me in an amazing replacement.
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May 2022 by Doug Critchfield
Bought two cars - had a wonderful experience. Excellent service. No pressure. The owners run the cars through a comprehensive inspection and make any needed repairs on their used vehicles before they list them. We have been pleased with our purchases and will refer them to others looking for used vehicles.
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March 2022 by Leinei Keaunui
My husband was on the market for a truck. After doing some research he found one at Hawkes Motors and went in to see it and test drive it. The salesman was personable and professional. Answered all his questions and gave us information on the purchasing process and options. My husband ended up under the weather so I went in to make the purchase. They made the process easy and seamless and w very kind and personable to my son and father in law as the waited for me. The truck is beautiful and the history on it was thorough. Hawkes Motors was transparent and helpful at every step and we will be starting there first when we are in the market for another vehicle.
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March 2022 by Megan Ughetto
Sold me a lemon!!! Drove it off their lot with an oil leak and have had nothing but issues with this vehicle. The vehicles are not properly inspected and or fixed prior to selling. I would never recommend or buy from Hawkes Motors again