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October 2025 by Krista Murphy
I came in from Twin Falls, and visited this bank last week. I wish I remember the names of the two individuals that helped me! They were so nice, and helpful! If I were ever back in the Boise area, this would be my bank!
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July 2025 by Z
Tellers welcomed me in with standing up and manager came in and introduced himself ! This is what I call going above and beyond !
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January 2025 by Jon
All the folks at the Barber Station Branch have been so friendly and helpful. They have been there for me all the times I have needed them! I am happy to have my accounts there. I know that my financial affairs are secure. It's a really good feeling!
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October 2024 by Michael Cummings
I had the worst banking experience of my life. The customer service representative informed me that we could make payments online for our HELOC and apply extra payments toward the principal. However, we later discovered that this could only be done in person at the bank. There was a significant lack of communication, which ended up costing us money due to switching banks. I strongly recommend reading the fine print and asking plenty of questions to save time and money when banking with this institution.
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August 2023 by Earths Ventures LLC
I recently opened my business account with Horizon. The staff was very friendly and accomodating. I submitted my business paperwork and within no time my account was open and ready to use.
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July 2023 by Noemi Lopez
Management and staff very professional and very friendly.
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July 2023 by Burl Pickett
Beautiful facility. Helpful staff. Friendly and knowledgeable. I received 5 star assistance from a young lady I believe her name was Adriane. Keep up the good work.
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July 2023 by Amber Johns
I met Mr Quinones at an event in the community and he was so pleasant to chat with. He seemed very knowledgeable in his line of work and the Credit Union. Sounds like Hotizon was lucky to get him as part of their new team in Boise. I’ll be moving some things over with him in the future because of his professionalism. You don’t get that very often so it was welcomed.
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July 2023 by Nicole Boes
My most recent visit with Anthony was great. He is very knowledgeable and personable guy. Thank you 😊
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July 2023 by Jorge Lopez
I went in to inquire about their accounts as I was wanting to establish a relationship with a local CU, Anthony was very helpful and knowledgeable. Great customer service and a very welcoming location!
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July 2023 by C
I was delighted to be assisted by a young man named Todd. He was sharp and very attentive to my needs. His smile made my day
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July 2023 by Justine Churchill
Great location and friendly staff, especially Adriane! She is always amazing
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July 2023 by Jerzey Boes
I met Anthony at an outside event, he is very personable and knowledgeable! He always looks out for my best interests, I highly recommend him!
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July 2023 by Susan Steppe
Anthony Q is the best! Super responsive and got what I needed! Went out of his way to fit me into his day with a new account even though he was at a volunteer event for Horizon! Highly recommend!
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July 2023 by Noah Herrera
Talked to Todd on the phone, very helpful! Great customer service, thank you!