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January 2024 by Justin Sorensen
She is very honest and friendly, I go and pick her brain when ever I have a question about precious metals and coins.
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October 2023 by Sara Konizeski
Very good at what they do! I trust their expertise completely and always will bring them my gold and silver.
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September 2023 by Jason B.
Wonderful business that is all about fair pricing for quality items. I have shopped here repeatedly and keep coming back because I know I will always get great prices and honest opinions. The staff always puts my needs first and the conversations and insight are always top notch. Highest recommendation possible!
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August 2023 by Patriot
Been there twice bought a few items, they were nice.
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August 2023 by Gary Murphy
Quick fast easy to deal with & had more of a selection than others that had none. Very impressed!
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August 2023 by M T
They are Friendly and knowledgeable at IGGS. I would go to them again.
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June 2023 by Jason Baker
The owners are incredibly nice, honest and fair with their pricing. They provide excellent insight and always put their customer’s needs first. So happy I found them when I moved to Boise.
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April 2023 by Reilly A
First off, I have been trading precious metals for a handful of years now and have bought and sold hundreds of ounces of gold and silver. In general, you are going to receive considerably less from a shop then you would if you sell directly to a private party. This is of course because shops have overhead costs and also need to make a profit. Being someone that regularly trades in precious metals I virtually always sell straight to private parties through various avenues. However, when dealing with smaller amounts I will sometimes sell to/trade with shops for the convenience. I went into this shop for the first time the other day and was impressed by both their offers, and their prices. Precious metal/coin shops can vary drastically in terms of integrity and value, and this place is right up there with the best of them. Will they give you the same amount they are going to end up selling it for? No, of course not, that's not how business works. Will they give you a fair price and be willing to negotiate with you? Absolutely.I just want to add to this after reading other people's reviews. I would not trust what the people leaving negative reviews are saying. People generally know very little about precious metals and it can be confusing understanding how things are priced. I guarantee that this shop has not ripped anyone off and instead these unhappy customers are just mad that they thought what they had was more valuable than it actually was. I just hate to see a legitimately honest business like this get criticized by people that don't understand what is actually going on.
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March 2023 by Don Miller
Robin absolutely knows her stuff and is very sharp with accurate evaluations. She processes transactions carefully and is very fair. I know I can buy or sell with the utmost confidence when making decisions with Robin at Idaho Gold Gem Silver & Coin on State Street in the Albertson's Shopping Center. 5 Stars indeed!
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March 2023 by priscilla johnson
This place will low ball you big time! Went and got another quote and got almost twice as much. And the owner isn’t friendly by any means
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January 2023 by steve gorr
I took my ring to her because I knew a "reputable" jeweler in downtown Boise lied to me. He told me it weighs less than I quoted and the gold was 10k. It was 14k and weight was as I said. She was honest and i received twice as much as the jeweler was trying to rip me off. And she pays cash. She also has an array of products not just jewelry. I recommend this place.
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December 2022 by jason w
I recently completed a large transaction that required trust and coordination. Robin did exactly what she said and executed the deal as we agreed. This was my first transaction with her and by all measures it was excellent. I highly recommend her business for all levels of transactions.
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September 2022 by Bob Schwartz
Called the lady who always works the counter I asked what percentage do they give on the value of gold. She said 70% went in there 10 mins later she offered me below 50% of the melt value. Don’t trust this shop. They will try to take advantage of you.Yea by the way it is your little rinky dinky shop right next to Albertsons on state st. I can do simply math as well. Well enough to know your trying to scam people!
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July 2022 by Karen Hutz
I went in today to sell some gold coins and thought I would save time going closer to home. The owner was very friendly and polite. The transaction was quick, but no request for driver's license or a receipt. I made a mistake by not counting the money before I left the store, instead I trusted her with her machine which counted the money. I went straight to the car dealer, and we counted the money twice, and there was $2,000 missing. I called the owner and asked how much did she give me, and she said in the envelope there was x amount of dollars, and I told her it was missing $2,000. I called the dealer back, and the General Manager recounted again, and it was not what the owner of Idaho Gold and Gem had stated. I never went to any other place but directly to the car dealer. I asked the owner to recount her drawer, and check for the missing money. When I called back she said her drawer was not over $2,000. I believe in my heart she cheated me and did not give me the $2,000. So, I learned a big lesson, to always deal with a company that gives receipts, and count your money BEFORE you leave. Thankfully, I am not in desperate need of the money and will learn from the loss. I will use Rosehill Gold always in the future where they count out your money in front of you and receipts are given. The owner never allowed me to see the money counter machine as it was done behind the counter where I could not see anything, nor did I see her count any money from the envelope in front of me. The only cash I saw her count in front of me and take from her drawer was the $700+ odd change. I do not care if you are a cash business you should have counted ALL cash in front of customer after you used the machine. I will be talking to Better Business and the State who issues your license to do business in the state. It was my mistake and trusting the owner and a machine.
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June 2022 by LLOYD LAWRENCE
Have done business with these folks for over 15 years. They have always been timely and honest with their quotes. Have always offered various selections that have been of value to me. Will continue to use this source in the future.
