Idaho Mountain Touring, serving the Treasure Valley since 1984, has two locations in downtown Boise and Meridian. The shop offers a wide range of bicycles, including mountain bikes, kids' bikes, and cruisers. The downtown Boise store also features outdoor, camping, and climbing equipment, as well as nordic and backcountry ski gear during the winter months. Customers appreciate the extensive selection of apparel from brands like Patagonia, Prana, Kuhl, and Burton, ensuring that outdoor enthusiasts find what they need. The customer service at Idaho Mountain Touring stands out. Staff members are described as friendly and knowledgeable, taking the time to assist customers in selecting the right products without pushing for unnecessary purchases. One customer highlighted the exceptional help received while choosing a bike suitable for their needs, particularly for riding with their daughter. The staff provided immediate assistance for bike repairs and adjustments, making the experience smooth and enjoyable. Customers also praise the efficient service for online orders, noting fast shipping and clear communication. Overall, Idaho Mountain Touring is recognized for its commitment to customer satisfaction, making it a go-to destination for both biking enthusiasts and outdoor adventurers. The welcoming atmosphere encourages customers to return for all their outdoor needs, fostering a community of outdoor lovers.
Excellent experience and our sales rep was very knowledgable and great to work with on the purchase of my sons new mountain bike.
April 2024
Recently asked the guys at Idaho Mountain Touring to update my shifters/derailleurs on my 28 year old Mt. Bike. Picked it up today, an instantly took it on a 34 mile ride. They completely changed the ride. It had been kinda janky and not fun. Now it shifts like a dream! Great work guys.
April 2024
Great experience with an online order! Really great communications and fast shipping. And I love my new sleeping bag! Thank you!!
