Idaho Power Company is praised for its efficient customer service, with staff members like Joshua handling multiple issues quickly. The crews are recognized for their extra efforts, such as assisting with trash cans during work on the street. However, some customers feel that the company's website needs improvement. The company also receives compliments for its beautiful evening lights that change colors for holidays, enhancing the local area. Additionally, the linemen are noted for their kindness and helpfulness, making a positive impression on customers. Overall, Idaho Power Company is appreciated for its dedicated service and community engagement.
Had to take care of 3 different things with Idaho Power and Joshua handled all of it quickly and efficiently and having to talk to three different people. He is amazing thank you so much for your help today!
November 2025
The crew working on our street today had blocked the trash cans and when the truck came, stopped working to get the cans out and dumped. My wife and I very much appreciate the extra effort from the crew. Thank you!
June 2025
The folks I’ve worked with have been knowledgeable and efficient, glad to have their help!
