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December 2023 by Sam Beckley
The late night crew consisting of William and Betty are the best. The store is always clean and well stocked, and they are always so helpful and offer great customer service!
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October 2023 by Tessa Aston
That's my store close to home and I'm a regular people are nice and friendly and I love ❤️ ? the people make it special
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June 2023 by Rex Burch
This place could really use a remodel. It is very old and getting run down.
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March 2023 by Poor Man Window Cleaning
the staff are always friendly and helpful
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October 2022 by Tammy Foster
I was having car trouble and limped into the store parking lot. The people here were so kind and caring. They came out and invited us into the store to wait for our help to arrive.
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September 2022 by LA Mop boy
This location is filthy, and the people working here and rude
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August 2022 by Shem Ishler
They keepin this Jackson’s running like a Swiss watch yo! Coffee always hot, half & half always stocked and free bananas in the house!
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June 2022 by Mr. Joshua
This location is filthy, and the people working here and rude
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November 2021 by Mitchell Harris
The employees at the Federal Way Jackson's are some of the nicest, helpful and most Courteous. I enjoy seeing them when I go there and some times I go out of my way just to go to that store. There is a cashier there I think her name is Betty and she always has a smile on her face no matter what kind of day she is having.
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August 2021 by Barbara Kuehl
We really like the foam cups for soda from the fountain when we're in the mood....But management and staff has changed. The attendant today was very blah and rude. Not a greeting or reply whatsoever and was actually crass as we were making our purchase. Store #81 might be the one right down the street from us, but I'm not sure I want to continue patronizing a place that is starting to employ attendants that are oblivious of how to be even polite.
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January 2021 by Shyanne Caward
Cristina is the friendliest, most helpful, and hard-working assistant manager I have ever encountered in a Jackson store. Every time I go in and she is behind the counter I know that I’m going to get great service.
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October 2020 by C Watson
Why have a hot case if there's no food in it? Why have a hot dog roller thingy if there's no food on it? Why should I stop here and waste my time? Guess I'll put my money back in my pocket.
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September 2018 by Caleb case
Management is rediculous, asking for ID before walking into the cooler, have to ask a key to use the bathroom. I walked out without buying anything.
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November 2017 by Teddy Daxton
Friendly staff, clean store with easy access to all pumps and parking coming from either direction on Federal Way.