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February 2024 by Perrymom
Nice visit and lots of choices for clothing.
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February 2024 by Sandy I
I took the cart they provide down the escalator.. I did not see a sign saying not to that on the way up, so when I was done in the men’s dept I took the cart back on escalator to go down. There was an employee several steps down from me, she turned and saw me and immediately started telling me that was not allowed, there are signs, I was putting her in danger , I should have taken the elevator, etc.. then she told me “ in fact., I am going to get behind you” so she walked towards me, squeezed by my cart and got behind me.. and continued to tell me how I put her in danger.. I asked for her name because she was so rude, but she told me I didn’t need to know that . Once we got off the escalator she walked past another empty who I assume was in some sort of management position and said something to her. As I passed the same girl she asked me if I needed help. I told her that employee was rude,but was not expecting her to do anything just to make her aware. This person proceeded to lecture me on the dangers of taking anything other than a person on the escalator, and that girl was in fear.. I told her that I was sorry that I did not see any signs and I was not discounting the other woman’s fear, but if she was so fearful, she could have continued to step down the escalator. Instead she chose to walk towards the danger and squeeze past us. And then I was like you know what..I’m not spending a penny here anymore. I left my cart with the manager and walked out. No wonder there was hardly anyone in the store if this is the treatment they get.
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January 2024 by Val Stringham
JC Penneys online orders. A great way to save money!
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January 2024 by Annie
I found the jeans I was looking and a pretty blouse. The sales clerk was very nice. The prices were a bit high on some things. Lots of nice things there.
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January 2024 by Kathy M
I always seem to have a wonderful visit when I come to the salon. Jennifer does a wonderful job with my hair when she washes it and sets it. She's also excellent with doing my eyebrow waxing. I would recommend this salon 10 times over.
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January 2024 by Fanci Girl
It's the holiday season they had 1 person checking customers out, she answered the phone instead. I Waited a long time, but decided to put my merchandise back. I didn't need that bad..
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January 2024 by Jane Collins
Hate not being able to talk to any salesperson.
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January 2024 by John McVey
We went for some comfy boots for my wife. Found the perfect pair at a great price plus e-coupon savings. A beautiful store with great selection of quality goods and helpful employees. Check out jcp on you next trip to the mall!
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January 2024 by C. F.
Prices are too high.
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January 2024 by R R
JcPenny is really digging their own grave. Not great customer service. Overpriced.
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January 2024 by Carmin Rivera
Notice some of the brands are cheap looking.I only purchase Liz Claiborn would love to see mire dressy pants in petite, hard to find!
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January 2024 by Travis Woodvine
We went for a photo shoot. Nathan at JC Penny was fantastic. He helped us find good poses and made it a fun experience
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December 2023 by Daniel Hamrick
My name is Danny Lauren is a pure delight to not only talk with but she also cuts my hair perfectly I look forward to my bi monthly visits with her! Lauren Arbuckle I love you and your work! Keep up the amazing work!
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December 2023 by Laura W.
I get the best service at this salon. Lauren is amazing! Tell her the color you want, and she will create it! She recommends the best products, styles colors for each person. Go see Lauren for your next amazing hair color.
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November 2023 by Barbara Marcum
The cashier treated me poorly. WSnt happy. Didntnhave my jewelery Luke they were suppose to