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January 2024 by Adeline Wise
Joann’s has most of my needs for first making! Even Eva foam, upholstery foam, posca pens and even hot glue sticks and hot glue guns perfect craft store 10/10 would recommend☺️☺️
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January 2024 by Jon N (Jnman8)
This store is so unorganized. Always see a line of like 20 people waiting to checkout. This time I placed an order to pick up when I get there and it was canceled because they couldn't find it. They said a lot of their inventory hadn't been brought out from the back yet.
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January 2024 by Rosy Cressy
Great Customer Service!!!
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January 2024 by Donna Scholz
Had exactly what I needed. And every item was on sale, or I had a coupon.
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December 2023 by Laurie S.
Friendly helpful staff. They work quickly & still manage to make you feel welcome & not rushed. The managers are especially helpful & happy to see repeat customers. The lines can be very long but otherwise good experience imo.
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November 2023 by Kyle Saunders
Very busy during black Friday sales but even so the staff were kind and patient and very helpful
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November 2023 by Livi Harkless
The manager here is RUDE. I ordered my fabric at 8 this morning. The cashier tells me, my order, that was claimed READY, is LOST or they CAN'T LOCATE IT. The manager or whoever she was knew I was angry about my order so called being lost. She came at me a 2nd time and I let her have it. I don't care what your store looks like. I don't care if you're understaffed, I ordered at 8 this morning. It's now almost 4pm, how did you manage to not find my order and then be upset with me because YOU lost it.Go to another joanns. This one SUCKS.
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October 2023 by Kassi Leonard
I have never been in a more disgusting public bathroom in my life.
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September 2023 by Susan R.
Fabric was a train wreck!! From the front of the store to the back. Even the pattern were a mess. How could anyone find any fabric??
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September 2023 by Cristina O.
DO NOT HAVE ANYTHING FRAMED HERE. After waiting for 13 weeks, numerous calls to check on status, and being told it would be done, it was NOT! It was one excuse after another of why our order had not been done yet. Needless to say, we took our things back and got a refund. Oh side note - framer is a Manager at the store. She sure is not setting a good example of customer service with her employees. INCOMPETENCE at its finest!
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September 2023 by Billi C.
Great quality fabric and accessories. Also nice that they have bilingual help sometimes value is pretty good.
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July 2023 by Toothbrush Tina
Hours listed on Google and their own App do not match actual store hours. Heads up, they’re closed by 8.
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May 2023 by Cheese Connoisseur
They can’t even bother to change their website. It clearly says they close at 9:00 but when we got there at 8:05, the door said they were closed. Thanks a lot JOANN Fabric and Crafts
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April 2023 by Dan Ahmadi
As a first-generation college student getting my diploma framed was very important to me, and the whole framing department, alongside the managers, made that a pleasant experience. Thank you Joanns on Milwaukee!
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April 2023 by Beth Bishop
I waited for 40 minutes to have my fabric cut before walking out without any fabric. There was issues with their scanner. They talked and talked and talked. There was a ton of people waiting in the store was an absolute disaster. I have no fabric and I wasted over an hour of my time.
