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November 2023
Terrible customer service, especially for a customer of over twenty years. Zero follow through. Zero help. Zero questions answered. Ridiculous.
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May 2018
Deposits don't clear for 24 hours...any deposit but cash. App is garbage and mobile deposits take days. Go get a bank for adults.
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July 2017
Shouldn't be that hard to deposit a check. I've been a long time customer. Branch manager at this location didn't put much effort into helping. If you must bank with key bank, the Milwaukee and Fairview location has good customer service. Cashiers neee training on system.
