Liberty Tax offers great customer service with staff that are professional, efficient, and knowledgeable. Customers say the office staff is helpful, quick, and polite, making tax filing easy and less stressful. The staff is prompt and done right, recognizing missing or off documents even when customers do not have everything together. They make the not very fun time of the year a breeze. The staff is honest, explains steps, and checks for deductions people are unsure about. They go beyond expectations, spending time and providing pleasant conversations and educating on complex information. Many customers highly recommend the service, noting quick, easy, and timely returns that make tax preparation smooth and pleasant.