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February 2023 by H W
I was involved in an accident and the insurance of the other party had Lithia as their repair shop of choice. I had such a great experience. Communication was excellent, and the coordination of my rental car was seamless. The work done was top notch, and they replaced and installed all of my aftermarket parts too. Considering all of the inconveniences you can be up against having your car in the shop for a couple of weeks, these guys made it not very inconvenient at all. Thank you!Service: Body & Trim
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December 2022 by Karla S.
Terrible experience! Not only did I wait over one month for them to railroad me around, but wasted time taking the car there and having to arrange for two rides because they don't have Lift outside a certain area. They kept my truck for two day, called and declined to do the work after all that wasted energy and time. Horrible customer service!
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November 2022 by Jeff Howell
Great business. Highly recommend. Johnny is an excellent professional
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November 2022 by Savage reviews
We hit a deer and Chris and the guys did a great job fixing up the car. He kept us up to date during the whole thing and we got the car back a day before they said it would be ready!
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November 2022 by Jose Luis Rodriguez Prieto
On Thursday 12/9/2021 called in to get an estimate for a repair, lady said "you can drop the car off, we'll take a look on Monday (12/13/2021)." I did so, went to Lithia and was instructed to drop the keys in ad hoc envelope, along with claim number and other particulars. No call on Monday from Lithia. Call from Lithia yesterday 12/14/2021 around 3:00 pm to say they won't have time to see the car in two or three weeks, that I didn't have an appointment, etc". I'll get the jeep back today and will find a different agency to do my business with. Avoid Lithia Body and Paint of Boise!
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November 2022 by Kelly Ann Stone Johnson
From the front door to the back they are very professional and good at their jobs. My navigator turned out beautifully.
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December 2021 by Steven C.
Not great with follow up, returning calls or organization. The people in the office are great they just don't have any energy. There is NO sense of urgency. Not returning phone calls and not keeping customers in the loop is inexcusable. The receptionist is in the dark. Maybe that's how they keep her but this place needs a personality overhaul.
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November 2021 by Robert Walsh
Excellent experience all the way through. They went above and beyond my expectations. Outstanding workmanship and service
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November 2021 by Peg Simonet
The car looks tremendous. The service people were polite and service completed as promised.
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November 2021 by Sean Lewis
My car was wrecked and I bright it here. Chris was extremely professional and I recommend this place
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November 2021 by Frank Debi Pahl
They do great body work and keep you informed each week with the process of the repairs. Would recommend them. Very helpful and courteous. Also applied my Phoenix for me looks amazing
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November 2021 by Michelle Simms
From the moment you walk through the doors of this facility you are treated courteously and professionally. Everyone cares about the quality at which they do business. I was hit by another driver and had to have body work done to my car. They were informative and always available for questions or concerns. The repair looks great and was finished ahead of schedule! I would recommend Lithia Body and Paint to anyone. I know I can count on them!
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November 2021 by C B
Needed my 2019 Ford Fusion front left fender repaired. They called me right after I had talked to the other parties insurance company. Took my Fusion in on the set day to have them start the repair. Less than 24 hours they had a bid ready to go. Lithia Body and Paint even called the rental car company to come and get me. During the repair process they keept me informed either by phone or email.It was done before the date that was promised. There quality of work was superb. You would never know that it was repaired. The staff was very helpful and friendly. If I need any more Body repair. Lithia Body and Paint will be my first and only choice. Thank you Lithia Body and Paint of Boise, Idaho.
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November 2021 by Cox Crew Reviews
Lithia paint and body was extremely friendly and helpful.My insurance did all the hard work for. I just had to show up, drop off my car, do a walk around with the collision guy and THEY called my rental car company to bring me my car! This was the easiest and fastest experience I have had. They definitely took a lot of relief off of me during this difficult time of not having my car.
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November 2021 by Katie Carlin White
Excellent job by Mr. Johnny Trietsch! Very attentive, responsive and helpful. 100% recommend using these guys for paint/excessive scratch repair.Service: Paint repair
