-
May 2024 by Eric B
Took 4 hrs to get loaded cause they wanted to "get the axels balanced" before getting the gross under 83k. Forklift driver is dam-near useless.
-
March 2024 by Todd L.
If there was an option for zero stars, I would've picked it.the Boise location is horrible! Brett, their mixing room guy is lazy, he refuses to have any type of customer service for stucco guys and is a total liar!! Their managers don't do anything about it. Their pricing is 30% more than anywhere in town. My company is a half a mile from them and it's cheaper for me to drive to Nampa 14 miles away for all our Materials, L&W likes their customers. Go to Sage Supply or L & W Never go to Pacific!!!!!
-
April 2023 by James Reaper Shugars
Not sure what the things other drivers were talking about. Office staff very friendly even joked around have plenty of room on the round about to untarp your load without being in traffics way you can park overnight two trucks in front of me and still was only there for an hour and a half. I will always deliver to these guys.
-
March 2023 by Todd Lloyd
If there was an option for zero stars, I would’ve picked it.the Boise location is horrible!Brett, their mixing room guy is lazy, he refuses to have any type of customer service for stucco guys and is a total liar!! Their managers don’t do anything about it.Their pricing is 30% more than anywhere in town. My company is a half a mile from them and it’s cheaper for me to drive to Nampa 14 miles away for all our Materials, L&W likes their customers. Go to Sage Supply or L & WNever go to Pacific!!!!!
-
December 2022 by D C
Inbound delivery driver. I don't leave poor reviews lightly. This is my second time delivering here and it's the same as last time. They have minimal respect for a driver's time. They make you go through a song and dance to get paperwork signed and they make you back out on the street and untarp and unstrap with vehicles driving all around instead of allowing you in the gate where it's safer and there is PLENTY of room. In my experience, the way they treat their inbound drivers is the way they treat their customers. I would love to update my review the next time I come back here. Otherwise, the staff was civil.
-
September 2022 by xx95chevyxx
Called in my order ahead of time and they had me loaded and ready to roll in minutes.
-
June 2022 by Isaac Dodd
If you ever need anything just ask for Brent. Hands down the best rep to work with in the valley for any supplier! Thanks Brent!
-
June 2021 by S. Harris
Before giving this company your money PLEASE READ THIS REVIEW.:The negative experience I had with their delivery men was compounded by getting nothing but excuses and run around from the receptionist when both my husband and I called to speak to a manager.Today, I was scared to death with what sounded like multiple men slamming doors entering my house, followed by crashing and slamming on my roof. I went outside to find men putting shingles on the roof. Our management company was not given notice and the men didn’t even ring the doorbell to let us know they were on our property!! I told them that I hadn’t been notified and that they really scared me. All I got back was “ we were going to let you know that we were here, but we hate bothering people.” No apology, not even a hint of concern over the distress they caused. So apparently they knew that ringing our doorbell would be the right thing to do, but they just unapologetically didn’t care to do it.My husband called and requested to speak to the dispatcher in charge of deliveries and the receptionist became the “gatekeeper” refusing to let him speak with anyone else. When he explained what had happened she had a plethora of excuses including. 1) They have no protocol in place requiring their delivery drivers to notify the resident. 2) the delivery men are just trying to unload as many trucks as possible each day and so are in a hurry.Got it…. All they care about are the numbers and they have NO concern for the residents. So, I became upset and called to talk to the manager and I also was refused by the receptionist. I told her I needed to speak with one today, and was informed that was impossible, at which point I got upset and called B.S. on that.This is totally UNACCEPTABLE! When customers call upset, excuses and the run around are NOT how a company, that cares about its customers, deals with a complaint. A sincere apology goes along way to diffusing a situation, but nothing close was ever given. I was scared so badly I was in tears and the response angered me. More than how badly I was scared, I am more upset by the company’s response and blatant lack of concern.This may seem a trivial thing for some, until it is their wife, child, or elderly parents home alone and terrified to the point of calling the police, or having a cardiac event.
-
June 2021 by Mark Kittleson
Its better to get supplies from companies that are easy to work with. Not this place. Most places take returns with no receipt. Not this place.
-
April 2021 by Ashlee Garlock
They are quick. Not real friendly.
-
January 2021 by Dwain Cluff
Great service and great prices. Very informative and helpful. Glad another happy customer referred them to me!
-
November 2020 by Michael Stinson
Great staff, always willing to help find correct materials and easy on returns.
-
November 2020 by Bret Miller
Amazing people all around. From the receptionists and sales people, to the VP. Amazing people, amazing place. Great pricing too. Always great to take care of my needs.
-
July 2020 by Craig Boren
Competitive prices, gerat service. Thanks Pacific Supply.
-
October 2019 by Sigifredo Vega
Top of the line quality people best driver and sig one of the drivers king of kings
