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November 2025 by Cherisse Acosta
Couldn’t be happier with the service. The staff was pleasant, courteous, and thoughtful! Thank you so much!!
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November 2025 by Ben Iordanescu
Very friendly and knowledgeable team of salesmen. Nice experience buying my truck from there.
Thank you Peterson team.
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November 2025 by James Inouye
Good service. Waiting area has popcorn and a kids' area for them to watch their own tv. Nice showroom with a classic car in it. They must sell a lot of trucks here.
September 2024 update - talked to a salesperson about purchasing a Tahoe here, they told me that they would get back with me to discuss what they could do. That was about three weeks ago, so I think I've been ghosted. Sales has my contact information, from my last vehicle purchase.
9/2025 - I bought a truck here instead of a Tahoe. I still believe that they sell a lot of trucks here.
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November 2025 by D'Andre
Great dealership worked with mason awesome service and couldn’t be more happier with my new truck 🙏🏽
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November 2025 by Michael Beam
Had an appointment at 10 am dropped off at 8:30 am and they still never even got it looked at all day so I had to reschedule. Not an easy task when you are busy. When I went back to get my truck they had lost my keys and it took them an hour to find them so I could leave.
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November 2025 by Sarah Stromer
Title: Deeply Disappointed – No Follow-Through or Accountability
I will never buy another vehicle from this dealership again. I’ve had two extremely disappointing experiences — not only with their sales department, but especially with their service department, which is where real customer care should happen.
When you spend close to $80,000 on a vehicle, follow-through and quality service should be the bare minimum. Unfortunately, that has not been the case.
First truck:
I had transmission issues almost right away. I got absolutely nowhere with this dealership’s service department, so I eventually took my truck to Auto Ranch in Mountain Home. Within a matter of weeks, they diagnosed and repaired the issue — and even provided a loaner vehicle the very same day I dropped it off. They stayed in constant communication, kept me updated, and had my truck back running perfectly.
Unfortunately, not long after that, something else went wrong with that same truck. I decided to trade it in before the warranty expired, hoping to avoid more problems and give this dealership another chance to make things right. I truly believed my second experience would be different.
Second truck:
Sadly, it wasn’t. My new truck began having serious engine issues around 5,000 miles. I repeatedly told the service department something was wrong, but I was dismissed until the truck went into limp mode — and had no oil at all. They claimed to replace the engine, yet now, before my next oil change is even due, it’s already three quarts low again.
To make matters worse, after the engine repair, my fenders were never reassembled properly. Several bolts were missing and replaced with zip ties. My wheel now rubs against the fender liner — on a nearly new truck.
Maintenance package issues:
I also purchased their oil change and maintenance package, which promises a full fluid top-off, tire rotation, and thorough inspection. On multiple visits, I marked my tires in advance and confirmed they weren’t rotated. Fluids like windshield wiper fluid were left empty, and I honestly can’t say I trust that the oil was even changed. Paying for a service like that, and still having to check behind them, is unacceptable.
I also paid $300 to have my sliding cargo tray reinstalled under my tonneau cover. It wasn’t bolted down, and even after returning to have it fixed, it’s still not done correctly.
Customer service:
Trying to get help has been another nightmare. Calling the service line only leads to an AI phone system that loops endlessly or hangs up. When I finally reached a person, I was transferred and disconnected multiple times. I tried six times in one day with no luck. The only way to reach anyone was to book online — but they were booked out for a week, leaving me with a possibly unsafe vehicle.
The bottom line: this service department does not care. There’s no accountability, no communication, and no effort to stand behind their customers after the sale.
In contrast, Auto Ranch in Mountain Home has been outstanding every time — they answer the phone, communicate clearly, and actually fix the problem, not patch it with zip ties.
Buying a vehicle isn’t just about a great sales pitch — it’s about the service and integrity that follow. Sadly, this dealership has failed on both.
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November 2025 by Noorullah Noori
Top customer service behavior. Thanks Andrew
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November 2025 by Alex Jan
Hi is very kind and very nice man 😇
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November 2025 by Morgan Press
Salesman James Starr and his Manager helped me get a new Colorado at a price that no other dealership could. They were cordial and transparent throughout the entire process. I would highly recommend them. I've gotten vehicles from Kia, Ram, Honda, and Subaru and Peterson chevrolet dominated all of them. 10/10.
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October 2025 by Dave Lebut
The buying experience was handled quickly and professionally. The salesman, Trevor, was very pleasant and knowledgeable.
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October 2025 by Matt Grenrood
Great communication and timely service. Ashley was very personable and awesome to work with.
Thank you Peterson Chevy for helping me get my vehicle right before my big road trip!
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October 2025 by Jynae C
Did most of the work online via email, calls and text with Madeline. We appreciated this as we didnt want to spend a long time at the dealer.
Gavin was great to work with.
The finance guy was quick, non pressuring in trying to sell the extras, took the first no for an answer, and got us down the road.
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October 2025 by Christine Wojtach
The staff and driver, Terry were just wonderful. They offered me free shuttle ride all the way to my house while I waited on my Buick. Such a lovely service. Thank you. Christine
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October 2025 by Jim Smith
Awesome people, great prices, and service
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October 2025 by Joshua Wheeler
Great place to buy a vehicle. Any add ons their shop can handle it as well. They will be my first look next time I’m buying a vehicle.
