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December 2023 by Kay Heming
I used PODS to move from one state to another. Having a POD delivered to my home gave me the opportunity to pack away items I would not be using until i moved into my new home. It made the entire process less stressful.I used my Veteran's discount and a promotional discount that saved me a lot. The PODS staff was fantastic! They were always willing to answer questions and explain every step of the process.I highly recommend PODS!
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October 2023 by Julie K
I rented the largest POD I could get for about a year to store personal items while having some remodeling done and cleaning out the house after a loved one passed away. Requesting a quote, ordering online, and delivery was so easy. Having the POD on the property was so convenient, too.When I was done with the POD, it was simple to schedule a pick-up online! I chose a date that worked for me and the day before pick-up they sent an email with an ETA. The best thing is that you don't have to be home for delivery or pick-up. I just made sure the Podzilla had enough room to load up the POD and load it onto the truck and honestly, the Podzilla is fun to watch work! The overall experience was completely easy and convenient! I highly recommend POD services if you need temporary storage or for moving.
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October 2023 by Mary Floyd
As part of my job, I was making arrangements for someone who has lived in the same house for 40 plus years to empty his house for a complete remodel. This came with many challenges, and I was glad PODS were easy to work with,
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September 2023 by Lucy Brescia
PODs service is so friendly, flexible, and efficient! Moving across the US, PODs allowed me to store my belongings while I made the drive across and visited friends and family along the way! Great communication throughout the entire process, from ordering it initially all the way to final pick up. I am so glad a coworker recommended PODs for our move, they went above and beyond!
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August 2023 by Rocky Wisehart
Nice place looks new there on Saturday one guy working didn't really have his heart in it but he got me off loaded quickly all good
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June 2023 by Erin Butler
Using PODS was the beat way for is to pack and unpack at the rate we needed to. It was convenient and more affordable than other options out there.
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June 2023 by Hannah Haines
PODS made my move so stress free and easy. I loved being able to have the pod on my property for an entire month leading up to the move. The delivery, transport, and pick up were quick and seamless.
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June 2023 by Jason Fields
Didn't book one these as it was extremely expensive. Decided to rent a Penske truck and move it myself for a 5th of the cost. I am in the transportation industry and I get that there is a lot of overhead but wow.
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April 2023 by Glenn Guy
Very convenient to store your items, but it's very expensive for storage unless it's short time only(one month or less). I used this service primarily because I sold my home and was unable to move into the new home for over 3 months. The storage fees were much more than your neighborhood storage center. Yes, poor planning on my part. We couldn't get all our items, from a 4 bedroom home, into the two pods provided so that was another added expense. Timing of the Pods for pickup and delivery all went good and the divers were all great.
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February 2023 by Bill Hawes
Using PODS was easier than I expected it to be. We used a large unit to store items for our restaurant remodel. The staff and driver were friendly and helpful.
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January 2023 by Desert Ninja
Never again. Placed an order for pickup. Got the confirmation from them. No one showed. Call them. Order wasn't placed. I have to be off of this property today and they won't pick the pod up. It's 2:40 pm, they are open. Boise, ID PODS customer service attempted to contact PODS Boise, nothing. Customer service hung up on me when they could resolve the issue. I called again and the next customer service was also unable to contact PODS Boise.
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January 2023 by wykikilvr35
After dealing with a "moving company" that made excuses about being unable to get to us 4 days in a row PODS made life much easier. No fuss, no drama, the container arrives today and will be gone and on the way to its final destination on Monday! Thanks, guys, it's rough enough moving during the holidays.
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January 2023 by Matthew Dewsnup
I used PODS for a local move. I received excellent and detailed care during setup, with fully explained procedures and detailed answers to all my questions. I had to call to reschedule portions of the deliveries twice because of circumstances beyond my control and they responded quickly and efficiently to my requests. Deliveries were prompt and complete. Care was taken for the surroundings in both locations, as well as items in the POD. Delivery man even stayed to help me get the container open, in case items had fallen against the door (which they had). Excellent service all around.
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December 2022 by USMC Bradshaw
Would give negative stars if I could. Disabled vet (shouldn't matter) Placed an order for pods to be picked up. I received a confirmation email saying they would be picked up. That day came and went. Called pods customer service several times. They were never able to contact anyone at pods locally? If I were an employee of pods who needed to call in sick, who would I call? Pods was unable to pick up when they said they would. They were also unable to pick up the next day. They said the first available was three days later. Completely unacceptable for a business. I will tell this story to everyone I speak to from now until my death.
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November 2022 by Megan R.
Pods has the WORST customer service of any company I have ever dealt with! DO NOT USE THEM. I have hours & hours logged into trying to get help from customer service over multiple problems from broken items in my yard from a driver backing into to mostly several charges withdrawn from my account over & over without my consent. I no longer have any business with PODS however they still have my credit card info on file and have stolen $$$ from my account and said it was a "computer glitch" and it would be deposited back...........The money has not been returned!! Every time I call to get a resolution I get a different story and stalling technique. This is all at a corporate level and has nothing to do with the local Idaho office. However, the company in general is a complete disaster and not trustworthy. Only use them if you don't mind money missing from your bank account!!
