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January 2024 by James Thornton
Worst customer service ever! I was told the service would be done by 4 or sooner. When I arrived to pickup my truck they hadn't even touched it. I understand things come up and schedules change but a simple phone call would've saved them my business.
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November 2023 by Josh Hurst
Our tour vehicle broke down an hour outside of Boise and were towed here because the reviews seemed good... Dropped the key off with a note on what we thought was wrong around midnight and they had us fixed up before noon the next day, went above and beyond to help us in our hurry to get to our next date. Nice, professional, and fast!
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October 2023 by Adam Zavas
Bad experience with this company... and wasn't even seeking their services. Just parked temporarily in the dirt lot between them and public storage. They left this less than friendly note on my window.(Using some other company's letterhead)When I tried to tell them this might seem a bit aggressive towards potential would be customers and they should not use other people's letter head they just kinda laughed it off and said "we have had a big problem with people parking there"Then put up at least a dang sign or something. And use your own letterhead. And maybe try wording it better.They did not listen in person, so I hope they see this review and take a hint.
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October 2023 by Mandy Tibbs
Lifesavers! We super appreciate everyone getting to our truck quickly as we’re traveling through the state with kids. Very honest, very friendly, and very professional!Service: Electrical repair
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September 2023 by adam callen
Great price and good communication. They shipped fast ! Very clean truck low miles . Even though I'm 12 hours away I will definitely check this lot again before I buy my next ride!
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August 2023 by Caitlin Lanier
I've been coming to Precision for a several years now and so appreciate Dodie and her team. Dodie has a way of explaining what's going on with my car that is easy to understand. Thanks for all your great work!Services: General repairs & maintenance
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August 2023 by J Reno
10/10 would highly recommend. Went to great lengths to repair and return my car to me in a timely manner.
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August 2023 by Julie Gieringer
I was very pleased with work carried out in my recent car Service. They always do a great job......Services: Vehicle safety inspection
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April 2023 by Ted Walters
Went in for evaluation of fast battery discharge. Precision found a computer chip that was pulling the charge down rapidly. Replaced, and battery held charge, but later began to discharge again. Precision quickly rechecked, found chip was ok, but said that our (fairly new) battery was prone to early failure. We had them replace battery with one of theirs, and no further problems. They didn't charge for the re-evaluation.Services: Electrical
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January 2023 by darren hulbert
Do not take your truck here fixed about 4K$ In parts and labor that weren’t necessary and then decided to tell me the real problem was injectors! Shady practices got my truck fixed up at Gem state!Service: General repairs & maintenance
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September 2022 by SNC G (SNCnIdaho)
Absolutely HORRIBLE repair shop! Avoid this place at all costs. Made an appointment to have some repairs made to my truck for over a month in advance. Arrived at the shop promptly at the scheduled appointment time. Repair should have taken a couple of hours. FOUR-and--half hours AFTER the scheduled appointment time my truck had not even been pulled into the shop. The appointment was at 11:00 am, the job would not have been completed until after 5:00pm. A complete waste of my day with nothing to show for it. When I did ask for my keys back, they had. no idea where the keys were. They actually tried to give me the keys to 3 different vehicles. This is a completely incompetent repair shop, with an even more incompetent office staff.Service: General repairs & maintenance
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August 2022 by SNC N Idaho
Absolutely HORRIBLE repair shop! Avoid this place at all costs. Made an appointment to have some repairs made to my truck for over a month in advance. Arrived at the shop promptly at the scheduled appointment time. Repair should have taken a couple of hours. FOUR-and--half hours AFTER the scheduled appointment time my truck had not even been pulled into the shop. The appointment was at 11:00 am, the job would not have been completed until after 5:00pm. A complete waste of my day with nothing to show for it. When I did ask for my keys back, they had. no idea where the keys were. They actually tried to give me the keys to 3 different vehicles. This is a completely incompetent repair shop, with an even more incompetent office staff.Service: General repairs & maintenance
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July 2022 by champagne chucho
I want to say thanks to precision automotive. We aren’t from the Boise area. We went to Boise for an appointment that we had in the morning. After our appointment we had some car trouble. We couldn’t go over 40 mph. I called around some mechanic shops and of course lots of them are busy for weeks. None could schedule us in for that day. Called precision automotive and explained my situation and they said they are booked for weeks but will check out the van that moment. Waited a short time and they checked my van and explained to me what needed to be done. They got the van fixed up and I was able to drive back home with no problem. The owner is amazing and staff as well. Thanks for everything!!!
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July 2022 by Kris D.
We have used Precision Automotive for a number of years for our automotive repairs without any issues. Our last visit resulted in some issues, but Dodie is taking her time to help us work them out and because of that I removed a previous review and have updated our rating. We are hopeful that everything will be resolved in a timely manner.
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May 2022 by miles snyder (milobolos)
This shop and crew are absolute beasts ?. Russle, John, Heather and Dodie are all fantastic to work with. Vehicle was completed before promise date, awesome pricing, and most importantly, professionalism. Go nowhere else. Thanks guys!Cheers.Service: Engine repair
