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October 2023 by Brian Oakland
I have been coming to Rogers Northside Garage for over 15 years and they have always taken incredible care of me! It's hard to find someone you can trust these days and these guys are the best! I also can't say enough about Rubin and the customer service he provides! Always explains the situations and gives me the best deal possible! Highly recommend them!
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October 2023 by Ryan Coleman
Their service is exemplary, customer care is top notch their priority and the company and employees are honest and transparent. My most honorable part about this company is their communication with each of its customers. Don’t hesitate to use the garage for you auto care/needs !Service: Vehicle Inspection
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October 2023 by Sean Boone
I've spent well over $12,000 at Roger's over the lifespan of my truck (7 years). Thought I would be treated with some loyalty. Last repairs they destroyed my front grill after negligence, they refused to pay for it. I found and paid for one myself. I asked for the owner to consider taking a little off the bill but they never responded. Now weeks after the repair I'm hearing noises in the steering column again that they supposedly fixed. Never going back.Services: Steering & suspension repair
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October 2023 by Craig Swinney
Rogers has always been great to work with. I trust them and they are always honest. I’ve had them work on two different pickups and both were done quickly and with great care. Would highly recommend.
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October 2023 by Forrest Brownell
Very thorough, communicative and fair. I had a PCV code they diagnosed and fixed the same day, charged 1.5 hours labor. Last year this same issue took Ford 9 days to solve.
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September 2023 by John Johnson
I recently had work done at Rogers’ as a first-time customer. I was treated as if I were a longtime customer and a great friend. My Tahoe had a number of issues, some very complicated. The work was done well in a timely manner. Ruben kept me posted throughput the process.Ruben couldn’t have been more helpful I am definitely a satisfied customer and shall returnService: Transmission
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August 2023 by Matt Romans
My family and I were on a cross country trip and were having trouble with our trailer. We brought it in to Ruben and he did a thorough inspection. He pulled everything apart and even took pictures to explain to my wife what the problems were. It was very clear that we were extremely lucky to have made it that far safely with the trailer we had. Next we brought in a used trailer that we were considering purchasing. Again he did a thorough inspection and explained what needed to be replaced and even recommended a reasonable price for us to offer the seller of the trailer. He went above and beyond to make sure my family was safe traveling another 3,000 miles. He did all of this for a very reasonable price. This was over a month ago and we made it safe and sound and the trailer is perfect. Ruben turned a nightmare experience into a pleasant one and we are extremely grateful. If you need anything fixed, definitely come here. You will be treated well and most likely learn something too.Services: Transmission
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August 2023 by hannah Chapman
The guys here are great, and Ruben was so helpful and kind when my cars AC went out. Highly recommend, be sure to call ahead. Thank you so much for taking care of my vehicles issues, we will be back!
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July 2023 by Miguel Castillo
Took my car in thinking it had transmission issues. Mechanic informed me it was misfiring and just needed new spark plugs and ignition coils. They kept me updated throughout the whole process. Very honest and fair price. Will be taking my car here for all maintenance.
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April 2023 by Keaton Shepherd
This shop is dishonest and sloppy, I would not recommend it. To be fair, I have used Rogers previously with good results. However, I went in this past fall for a new water pump and thermostat on my Tacoma, and was charged for new coolant and a flush along with that service. A month later I had the CV axles changed there as well, and upon doing the overall vehicle inspection again, they told me the coolant needed to be flushed.. indicating to me that they hadn’t changed it while doing the water pump as they should have. I confronted the manager and he admitted to charging me for the first coolant flush that was never performed… I got my money back and was polite and tried to be understanding. They proceeded to puncture a brand new tire tire on the truck, carelessly driving it off the hydraulic lift, causing a 3 day delay as a new tire had to be ordered from out of town. To make matters worse, less than 5000 miles later, both CV axel seals are leaking gear oil and the boots are showing signs of dry rot. Another mechanic informed me the seals were installed improperly, causing them to fail, and the axels were poor quality. Will never do business here again.Services: Steering & suspension repair
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April 2023 by Melissa Keating
If you need an HONEST car place with friendly staff and speedy service this is the one!They charged half of what the other place was trying to charge and they did it fast. I was updated every step of the way.They even sent me home with some goodies and coupons. Rogers’ is my new go to!
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December 2022 by Matthew Hutchinson
Reuben and the rest of the guys were very easy to deal with. I worked in an auto repair shop myself throughout high school and while I am not a professional mechanic I do have enough knowledge to know when someone is trying to upsell me on something I don't need or trying to cut corners. These guys are honest and straightforward.Services: Engine repair
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December 2022 by Heron Barriga
Great Hospitality and diagnostics were concise. Great coupons and they made you feel like part of a cool family.
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October 2022 by Calvin S
Good place to get work done. Diagnosis was explained clearly and the work was discussed before going ahead. A bit more than I hoped to spend, but the price of the work is in line with normal coat of maintenance on an old truck.
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July 2022 by Lori Watsen
I don't often write reviews but had a very disappointing experience at this garage. Paid around $500 for diagnostic work for a broken A/C in our Ford Transit van and then was told repair job would be between $3500-$4000. I took the van to the Ford dealer for a second opinion and was quoted $900 for the job (including diagnostics). The Ford tech later reported a hose attachment was damaged (likely by this shop when they took a/c apart for diagnostics) - and required purchase of a replacement hose (at increased price). I sent Roger's both a written letter and submitted a comment via their website expressing disappointment and asking for some reimbursement and got absolutely NO response from the manager. This is very disappointing for a shop that says on their website that their "number-one goal is complete customer satisfaction."Service: Air conditioning
