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September 2025 by Ryan Sorensen
Went in to downsize my unit and had a fantastic experience! Was able to get a unit very close to mine so moving will be easy and doubd out there is an app to open the gate from my phone. Great service and very clean at this location.
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September 2025 by Kathy Amschel
Jeff helped me through the whole process, he is patient, efficient and kind. I won’t be able to give a thorough review at this time as I am out of state and only today rented a unit. However, with the help of people like Jeff, I would say the storage is a place. I would definitely recommend.
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August 2025 by Jeremy Reynolds
On site manager couldn't be more of a duche.. Beyond impersonal. Definitely the last person id want running a business for me. Literally turned away business over his own personal needs.
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July 2025 by Chuck Reina
Y'all are the best!
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June 2025 by David Hicks
After a month of renting a storage unit. I am as happy as I can be with the unit.
My biggest compliant would be the app that they use is a joke. it's very finicky when trying to open the gate and I have to exit the app and go back in to use it to exit. Also, trying to use it to pay is a struggle.
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May 2025 by Emilia A
My experience with Stor N Lock has been. Great! Jeff has been very helpful, given efficient explanations and instructions. The units and very clean and spacious.
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May 2025 by Debbie Dixon
Great service, great location!
Thank you!
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May 2025 by Maria Wheeler
After a few months they raised the rate on us. Later their website showed cheaper units but Jeff said they can't transfer current customers. I would have to completely move out of my current unit and rent as a new customer to get the cheaper rate which they will probably raise in a few months. Public storage up on Federal Way has good reviews. I know they are in business to make money but off of their current customers.
Update so I am moving out and we found mouse droppings all over our items. Yuck tell Jeff he says that there's nothing he can do about it. I really don't understand how they have good reviews because they're probably have mice in everybody's units. Jeff proceeded to tell me that a lady had brought bath bombs into her unit and the mice were eating them he was very amused.
Find a better sealed storage place. This one is not it.
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February 2025 by Marlene Jones
Very nice and very helpful
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February 2025 by Shelly Bischoff
Too expensive
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January 2025 by Jenn Baer
Had a great experience with renting my first unit for my daughter who is a student at BSU. They were so helpful and nice with all my questions. I got a great deal for the first 3 months and the units were super easy to get in and out of. I would highly recommend renting from here.
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December 2024 by Sallie Monday
The woman at the front desk was very helpful and welcoming. I had been stressed about storage and moving. It was much relief finding this place.
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December 2024 by Kelsey Lowe
Extremely helpful and kind! Patient and thorough, very appreciative.
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November 2024 by Chad Chigbrow
Great working with Jeff and Lori both.
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November 2024 by monica johnson
She was helpful and patient
