-
April 2024 by Shayne Garcia
Order was prepared incorrectly. This was the second time my order was not toasted. I called after I picked up my order, I had to call three different times before my call was answered. I asked if they could remake or refund my order and was told they would remake the following day because they were closing soon. I called the next day and was told to call back in an hour because they were too busy to handle phone calls. I called back an hour later to speak with Jennifer who was by far the most unpleasant employee I interacted with. She told me she had reviewed video footage and had told me exactly what time I walked into her store and that she was certain those sandwiches had been made correctly.I let her know that I received cold sandwiches that had definitely never been toasted. She refused to help me resolve this issue.Jennifer needs education she is very argumentative and unnecessarily aggressive. This issue could have easily been resolved if Jennifer possessed management skills.
-
April 2024 by Melissa Nielsen
I placed an order online and of the 4 sandwiches only 1 arrived correctly. One they forgot and 2 of them they must have pulled from the toaster but then forgot that they needed to add toppings and wrapped the sanwich with only the meat and cheese. Even the cookies were stuck togehter so they didn't notice one was only a half. Terrible service.
-
April 2024 by Ryan Gill
The two working Monday April 8th at around 2 were amazing! I’ve literally never had a better experience at a subway. I asked for extra sauce, and instead of it feeling like pulling teeth to get another drop of sauce they actually gave me extra sauce without me having to ask again. They also ripped up my spinach before putting it on my sandwich, talk about making food as if you were making it for your self! I hope these two get a raise.
-
April 2024 by river
went here and ate inside for lunch, there was 3 people working. one of them, the manager i think her name was jen was being really rude to the employees?? literally verbal abuse right in front of me and a couple people in the restaurant. i checked other reviews and there are complaints from this before, and despite the food being great im not sure if i wanna come back with that kind of atmosphere, it’s scary
-
March 2024 by Quinn Wheatley
Ordered on the app. My footlong toasted was 8 inches and cold even though I showed up right when it said it was ready to the minute. Had a long day at work and a sandwich sounded good. It wasn’t. Worst 14 dollars
-
February 2024 by Carson Tucker
love the workers, always good to chat with
-
December 2023 by Saul dixon
Staff is great. Made me a delicious sandwich. I’m surprised they got it right. The sun is so bright coming through the windows that I could barely even read the menu. The employees are looking right into the setting Sun. The owner needs to put in sun shades definitely for the employees first then the customer. It was brutally bright in that store. Shame on the owner. I can’t imagine what it’s like in the summer hours.
-
October 2023 by Jimmy V.
Absolutely the worse workers. Ordered online and then when I asked where the order was I was told you shouldn't do online orders on Saturday. Every employee was rude and saying snyde remarks. Waited until everyone in line was done and then food had hair in it . I will never go to this location as well as others who witnessed this.
-
September 2023 by Tim S
The last couple months they are really shorting me on the meat. Used to go here every day for lunch. Not worth it now.
-
August 2023 by Kim Shoecraft
Waited inside store today for 10 minutes a girl came out said one one minute continued texting. No hat hair was hanging down no name badge do don’t have a name. Was in a hurry took to long went to pay and noticed she was thawing meat in hot water it was running in a pain over meat could see the steam. ?
-
July 2023 by Cheyanne Mears
Very slow took 30 minutes to make 6
-
July 2023 by Tyson Wilson
I was really looking forward to a breakfast sandwich this morning until I arrived to this subway location to be greeted by all three employees smoking outside of the front door. Two of them went in when I guy just of me walked in and the third one walked in after me while hacking up what was probably the grossest sounding lung Lougee of all time. Turned right around and went to Starbucks for my breakfast.
-
June 2023 by Wallace Maurer
We get a lot of subway and love the sandwiches. This weekend my wife picked up sandwiches from the federal way store to take to the park for a picnic. They were the worst we have ever had from subway. Dry bread and not much meat and veggies and very little dressings.
-
June 2023 by Hayhay Pack
My experience at this subway was fantastic I had a great sandwich maker he tooky order very prompt and was attentive to every thing I had asked for on my sandwich he was very polite as well it was a very nice atmosphere good vibes the whole time and I would definitely go again thanks to my sandwich maker Josh who did everything he could to make sure I had a welcoming experience..... Thank you!
-
June 2023 by Jeff Colson
This subway location has been less and less willing to add more vegetables upon request - something I've never had any issues with at other subway locations. Today I was told with attitude that no more tomatoes could be added to my sandwitch. There were 5 on the footlong sandwitch - barely covering it.