U-Haul Moving & Storage of Garden City offers a variety of services for local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the friendly and helpful staff, who assist with rentals, questions, and equipment needs. Many reviews highlight the cleanliness and quality of the equipment, with one customer mentioning a nearly new trailer. The location is noted for its easy and efficient service, making it a preferred choice for annual events and other moving needs. However, there have been some inconsistencies regarding vehicle inspections for towing, causing confusion among customers. Overall, the business is recognized for its great customer service and well-maintained equipment, making it a reliable option for moving solutions.
The first truck we received had the “check engine” light, the abs light and another light turn on as soon as we left the parking lot. However, once we returned after noticing this, we we given a different truck right away.
July 2024
The person at the counter was helpful and friendly; sadly, my experience was poor overall based on the attitude of the person who hooked up the trailer. He was rude, didn't answer my questions (just gave silent treatment), and seemed pissed off overall. This was true at pickup and drop-off. Not my favorite!
May 2024
The lot person that I dealt was an absolute jackass! Smug, rude, and unprofessional. I won't be returning to that store.
