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March 2024 by wyatt parke
They know my name, coming here is like going to cheers. I know with Box on that, they are cheerful, they answer the phone quickly and expertly these guys are truly my neighborhood UPS Store!
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February 2024 by Sherri St.George
Quick and easy - nice store front location
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February 2024 by Teresa Graves
The customer service at this store is exceptional. I have never had a bad interaction with any staff. Courteous and friendly. They always recommend the best way to ship.
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December 2023 by Melissa Li
I have a mailbox with them, so I often call in to check if I have any mails since I don't want to drive in for nothing.No one has never refused to check for me, and everyone is very polite and nice on the phone. Some of them even read out things on the envelopes for me, so I don't need to drive in for junk mails.
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December 2023 by Valerie Duffy
Apparently not all UPS stores are the same. This store was charging 25 cents per black and white copy and I found that the UPS store on McMillan charges only 16 cent per page. Ask before you print! I was printing about 800 pages, so I saved a lot by driving a few more miles!
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December 2023 by Celina Stercks
My husband arrived at this UPS location 2 mins before they closed an African-American male told my husband that he wouldn’t be able to help him because they close in 2 mins (fyi dude my husband was doing an Amazon return which he can use the new Amazon return machine he wouldn’t even need your help and what takes less than a minute). Bad customer service, who hired this person. With the holidays the worker needs to be more kind and not make the business look bad that is not how do business and treat people I’m sorry you just don’t.
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December 2023 by One Heart
Wonderful service by a young man. Monday Nov 20 2023. Calm music! Nice open design. He knew how to do everything. Excellent job
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December 2023 by Sally Sunshine
Jordyn and Cosmo made my shipping job so much easier! Shout-out to them both!
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December 2023 by Andrew Gaudlip
Horrible customer service. Bought a used product and they tried to charge us for a new box when the box came damaged.
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October 2023 by Brian Boyle
Everybody is super friendly and always eager to help. Even when they are very busy they will greet you when you enter the store. Have never had a negative experience and just renewed my mailbox for another year.Thanks to every one of you for getting the job done with a smile.This city needs to take lessons from all of you on being friendly and proffesional. Sadly not seen since the covid crisis.
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September 2023 by Spencer Ingram
I have a mailbox here. I love the team. Ginger and Pete are the new owners of this location and they are spectacular. Google should give new business owners the ability to expunge old reviews from when a location was under different management. Pete, Ginger, and team. They are all fantastic.
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June 2023 by Sarah R.
I came there's a long line but it took only 10 min And I ended up with staff by the name K (June 28 at 4:30 pm ) and I told her I have a return item for TMobile and gave all the papers I got from T-Mobile and her attitude surprised me : what do you want me to do with these? so I said I don't know, I assume these are return labels. And gave them to her and she was giving me hand gestures like she was being clueless. And she said : you have to figure it out yourself. I told her : I don't know I never returned any item before and I come here because I expect you know how and what to do. You are the expert.She went on just making me all frustrated by reaching out to her do-worker and she was on the phone . She just stood there behind the counter and let me wait. Her coworker (C) came and boy how relief I was. Her service is awesome, fast, quick and very professional C was calm and knew right away what to do. Took all the papers /labels and print the receipt and off me go . All only took about 1 min! I hope UPS corporate office read this review. Thank yoi
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May 2023 by Kimber Green
I always have great customer service at this location. I rarely have to wait and the staff is friendly and efficient.
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April 2023 by tony renn
Im quite sure that waiting in line and other small incidents are pretty much normal at most retailers of this nature. I enjoyed the service, in fact after shipping one item I had a large item that we decided not to ship. I picked the item up and left. its been a couple of weeks now. I paid cash. the owner just called me to refund my money. I completely forgot about it. What's better than honest people in business. I highly recommend this ups store
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April 2023 by Pamela Hayes
Use mostly for Amazon and store returns. Staff friendly and usually pretty quick. Never had any issues.