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March 2024 by Roni Gangwer
The gal that helped me went above and beyond to get my shipment shipped
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March 2024 by Jules Marie
Jules and Erin give excellent customer service! The parking maybe a mess here but these two make up for it! You’re sure to know everything is done right with either of these two ladies!
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February 2024 by Mike C
They have their s*** together and it's very much appreciated. Staff are ALWAYS courteous, attentive and friendly. The ONLY place I go to for my shipping, mailbox and Amazon returns. They have a machine that makes returns easy. A quick scan and bam! Keep up the great work W McMillan!!
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January 2024 by Ethan Cass
Love the self service booth, it makes it way more convenient for returns, and the employees have always been very kind even when they’re busy
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January 2024 by Jesse Palafox
Excellent customer service and protection options for package shipped
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December 2023 by Peggy Feaggin
If possible, I will go to UPS before I would go to the post office. I’ve always been satisfied with my experience there.
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October 2023 by Parker Brown
Great location! clean store with friendly staff! 5stars for sure!
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October 2023 by wendi Roe
Everyone in the store is always so helpful! Make the shipping and shredding tasks so simple. :)
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April 2023 by Kevin Harper (List With Kevin)
I use this store regularly for mailing items, postage, and shipping. I have rented mailboxes from them multiple times over the years.The service is always great and staff are friendly. Highly recommended!
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February 2023 by Lanee L.
This is the best UPS store I have been in. It is clean, cheerful and has great staff. I do all my shipping and printing business here! Highly recommend! They also have the greatest selection of greeting cards around! Please go visit this great store!
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January 2023 by Charles F.
We often hear Location, Location, Location is the key to success. I have to be super honest and say that the location of the UPS Store and every other tenant at the McMillan and Eagle center is like a demolition derby. I absolutely fear driving into the center where the UPS Store is located as well it's neighbors. So today, I decided to park at Albertsons and trek to the UPS Store. Steve and Amanda were manning the store. There are copy machines, PO Boxes, piles of Amazon returns, and of course mail and packages. I arrived today with an eBay packaging they I managed to sell but the prepaid label that I purchased via eBay seemed a little light. I asked Steve to weigh my package and it came out to be three pounds more. So glad I didn't slap the label on and just dropped it off. I asked Steve if I can purchase a new label. He and Amanda partnered together to get me taken care of. Amanda was multitasking helping Steve and doing about twenty other things at the same time. My eBay package was a customized box that I wrapped in brown paper. - I know who does that? It's complicated and irreverent but it's important to note that if you're like me and use brown paper, you have to tape over every inch of the brown paper as the brown paper will rip on the UPS conveyor belt. I brought tape but quickly ran out. Amanda and Steve helped me cross the finish line and the buyer will get his eBay package on Tuesday. So thankful for Steve and Amanda who came to my rescue. I know the parking and navigating is tough in the center but I'll just park on the other side when I need t go because we really don't have another UPS Store close by that's efficiently ran with an awesome team like the one on the McMillan and Eagle.
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January 2023 by Joy Cameron
Just went in to mail a swim suit to Maui (in a plastic bag weighing nothing) and was told it would be $76! I thought I misheard her. The salesperson said it's basically the cost of a seat on a plane. I took my package with me and went to a different postal store and mailed the same package for $8.59. Now I wonder how much I over paid on the other packages I did send.
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January 2023 by Pierre F.
Excellent customer service at this location. The staff was very friendlyand welcoming unlike other UPS store locations. They were very helpful and seemed genuinely happy to be there. Awesome staff at this location.
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July 2022 by Jason Sternad
This UPS store consistently gives us the best service of any store I’ve been to. I came in late this evening having many items to process and Luke and Spencer were both extremely helpful. They made sure everything was taken care of and I so greatly appreciate them even staying a few minutes late. Can’t say enough good things about the employees at this store!
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June 2022 by Stephanie Zimmerman
Today I brought in a bunch of Amazon returns. The young man who helped me was polite and patient. He even went out to my van to help me haul stuff in. I've used this location a number of times and have always found them to be helpful and polite.
