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August 2025 by Sarah peterson
It's so difficult to get your registered letters. The 800 number is a joke
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August 2025 by Jeffery Brown
Good luck everyone getting help with anything. Phone number rings forever and hangs up. You’d think being this big of a company they would have some way to actually help their customers my god
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July 2025 by CSTF
watched, with my own eyes, the postal person stick their half-consumed McDonalds coffee into my mailbox !!! Whoever does the delivery near Ustick and Records needs to get fired immediately...
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June 2025 by william ota
Had no problems of getting in and out. Usually post offices are busy, but must have gone in the right time. In and out with ten packages in about fifteen minutes. Staff was very helpful, and great service
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March 2025 by L Moon
Should be able to call directly to the office and not an 800 number with automated messaging.
The service sucks...got a message from them with a direct line, which they gave me, and it rings forever, then hangs up. Waited 5 days for a package with medical supplies to show up...TOTALLY UNACCEPTABLE!!!
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March 2025 by Michael Fogg
Won't deliver my package to the second floor, and it's IMPOSSIBLE to get a hold of anyone on the phone with constant robot loops. We pay for this?
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January 2025 by Deep Midnight
This place is pretty bad! Any given month they fail to deliver or misplace 20 percent of my mail. Where it goes, no one but the mailman knows! Probably selling the data on the dark web. No one is ever held accountable and the problem is getting worse.
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December 2024 by Tania Torres
I have called and called this place and get no answer every time. Where is my mail??? Help please!
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November 2024 by Tyler Porter
The man working the front desk, Bob, is very scary to work with. He asked for a lot of my personal info that was not necessary. He is very confrontational and has a lot of incident reports against him according to the supervisor. I would not go to this location if you are a woman for personal safety.
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September 2024 by conchie shields
Absolutely terrible customer service
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August 2024 by Shaima “Sushi” Ali
Worst customer services. I have changed my address for almost a year now they keep losing my mail. I’ve got many important papers that they don’t know where it is at.
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August 2024 by Caesar “Caesar Salad” Salad
Had a missing package, reported it, and next day was at my door step.
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July 2024 by CantSneedTheFeed
watched, with my own eyes, the postal person stick their half-consumed McDonalds coffee into my mailbox. Whoever does the delivery near Ustick and Records needs to get fired immediately.
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July 2024 by Cathie Farr
I returned a package for a refund. First instead of returning the package to the original destination she returned it to me. I went back to the post office and spoke to a different person. Supposedly everything was corrected. That was two weeks ago. Apparently the package never arrived. I called the company and gave them the tracking number. Apparently clerk 99 gave me THE OTHER COMPANY’S TRACKING NUMBER NOT THE POST OFFICE’S. Thanks to clerk 99 I am now out $80.00. It must be nice to know that clerk 99 makes so much money she thinks nothing of throwing it away including my money.
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June 2024 by Donna Kinkead
Great service!!