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December 2023 by Jayden Shervington
Got a disposable vape lasted 4 days before it completely died won’t charger. Won’t hit just died when opening it too had almost no flavor to the strawberry ice i also bought another one that did the same exact thing same day opened it to a burnt vape very disappointed
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December 2023 by Mike Seymour
Nice store, I just wish they had my flavor of vape always in stock.
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December 2023 by Aiyana Wilson
Amazing customer service they always have the best selection! 100% recommend
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November 2023 by Shawn Benham
I love walking in this place and hearing a greeting meant for me! Every time I go in, I am greeted warmly and I'm helped with a smile. I can ask questions and have conversations without feeling like I'm disturbing someone's day. Vapor Lounge has great customer service and I won't go anywhere else for my vape needs and neither should you!!
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November 2023 by Krissy Long
The girl working this evening had the best customer service I've ever experienced. Came in for a new mod and juices and left with a great perfume recommendation.
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August 2023 by Haileigh Anderson
Tried buying a vape with my paper ID and the lady would not accept it due to my picture being slightly scratched when I had my original expired id along with the paper one. All info matched but still was sent away. So much for my first legal purchase. Definitely will be going somewhere else. This happened on 08/01/2023 and I went in around 9:20 am. Not sure who was working but she was on some type of power trip. After reading previous reports it looks like you guys really need to put your staff into place.
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July 2023 by Tayylor Smith
Meh its hit or miss with this place.. Ya the vapes are cheap but at what price? For sales associates who barley know the products, hit or miss when getting a working vape, and then they dont even put your phone number in the system to keep track of receipts like whats the point of asking me to sign up? I like to be green and hate receipts but my mistake because now Im stuck with a broken vape I know I bought within the last 30 days this is my second one in 2023 and they’re saying I havent purchased in the last 6 months… what a joke ?….Ive been coming here for almost 2 years spent hundreds and they are very subliminal compared to the other shops in Boise.
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June 2023 by Will Ackerland
If your looking for a store that sells broken disposable vapes this is the store for you. Not to mention they won't even refund you or trade your broken one in for a working vape, unlike most stores. I recommend durity vape or literally anywhere else but here. For a shop that looks "professional" they are the furthest thing from it.UPDATEAfter talking to the owner she was very helpful and she got me back in the store to get a new vape which was much appreciated.
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May 2023 by Alex Mueller
Vapor Lounge is amazing! Not only do they have the cheapest prices in boise, but they also have a friendly and knowledgeable staff. Making the change from cigarettes seems daunting, but vapes are so much safer. Going to Vapor Lounge would ensure that you have all the information you need and get a great deal on a new vape. Can’t recommend enough!My new mod, the VooPoo Drag X Pro, that I purchased from Vapor Lounge pictured. The whole setup, with juice, was less than $40!
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April 2023 by Sydni Bohlmann
Kaylee was extremely knowledgeable and helpful today when I stopped in. I normally don’t leave reviews but she did so good that I just had to. She was super nice and was able to answer every question I had perfectly. I will definitely be back.
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April 2023 by Julie Gepford
Courtney was amazing. She helped me figure out the best vape for my bf. I had no idea when I walked in what to get. She was helpful and knowledgeable 5 stars just for her. I left happy and I will be back!!
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March 2023 by Brandon Stuml
Was sold a bad disposable and asked if they could refund it despite not having my receipt. However, their store policies are apparently all inferred so I was unfortunately told they do not refunds. Crazy for a vape store to not exchange faulty product.After being given that disappointing news, I was told I’d get $10 off my NEXT vape, but ONLY if I sign up for their rewards programI should note, I specifically asked the cashier for a receipt in the event that the device didn’t work and he failed to fill me in on their return policy, or lack of.So if you’re in the market for a broken, unrefundable vape, this is your spot.
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February 2023 by Lisa Fullmer
Love this place! It's my go-to vape shop. I just wish they hadn't stopped carrying Elf Bars.
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December 2022 by Joshua Evertson
Alex is very helpful and knowledgeable. Hopefully the dude makes commission because he’s a terrific salesman. The prices at Vapor Lounge are better than a lot of places I’ve been to around the valley
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December 2022 by Christopher Johnson
Alex is my dude!!! Nicest Vape shop I've been in and while traveling across the country, great selection of juices and vapes.100% will be back next time I'm in Boise. Glad my wife made the wrong turn when heading to our hotel lmao.Oh best part was their prices! Military discount on top of discounted prices was nuts. Vape on Alex! Appreciate you bro.
