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March 2025 by Musa Osman
Parker young was awesome he was able to help me with what i needed in person in a timely manner nd he gave me a pretty good deal on their chargers absolutely great guy will be coming more often with more phone problems
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February 2025 by Lisa Esposito
Manager is very knowledgeable and is a lot of help with setting up my iPhone for my job.
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February 2025 by Russell Patrick
Just find and dandy.
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January 2025 by Daniel Bendos
Went and traded in my phone. The gentleman was helpful at the time seemed tired and like didn’t wanna be there but helped answer all questions and got it done. Not bad
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January 2025 by Kelsey “Kay” Pilkinton
Albert was amazing and helped with everything in a quick fashion. This store and the team is great
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December 2024 by Naomi Alseth
Verizon, in general, is the worse. I hate this company and I hate that every location I go to I get different answers on the SAME problem. Half the time they say, "sorry I can't help you." Then give you a number where you can get help only to reach the same unhelpful service. I've had so many bad experiences I can't even list them all without it being a book. Don't get scammed either because they will make up shit that is completely untrue just to make a damn sale. AND, they keep adding random crap to my phone bill even after I say I don't want it. Worse company ever.
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December 2024 by scott mcquigg
Long wait for service, but Albert stayed after closing and did great job of getting what I needed, setting things up, and answering questions
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December 2024 by Michael Nadeau
These guys deserve to be shut down. Beware, they will tell you one thing but give you another and it will be over 30 days before you realize you were robbed, and too late to return things. They ended up charging us an extra 100 bucks for things they said were free. Thank goodness Verizon corrected the errors, no thanks to this affiliate. I would shop at the real Verizon store on millwaukee, they will give you a square deal.
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December 2024 by Michael D
This review is not about Verizon but this store.
I signed up for two new phones to take advantage of their offers. I was told I’d receive a total of $400 for porting my numbers over. The guy that sold to me told me I’d be able to pay my first months bill with them. My first bill is $340. I have not received any information in regards to this so I stopped by the store today. This woman working told me that you get them after 60 days. I explained that the guy behind the counter told me otherwise. She basically told me tuff luck and call Verizon if I want. I left the store and called Verizon. I have been on hold for currently 15 min without having spoken to anyone yet.
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December 2024 by Brendan Gomez
Albert helped me replace my old Samsung phone with a purple Samsung Galaxy S24 Ultra 256GB and he answered all my questions and set up my new phone.
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November 2024 by Hernandez Hernandez
Worse damn servie ever I'm the lady can't help why is she working there Saturday at 10:45 never going back tp that crap again never she has no customer service so frustrating
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November 2024 by Curtis B
Will was fanatastic!
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November 2024 by Linda P
Excellent service and I would highly recommend!
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November 2024 by Eileen Mitchell
Great. All guys very helpful. I am 83 and trying to keep up with my 6 year old great grandson. He still loves my homemade cookies
Had three different clerks help me. New watch and phone. Will pick up iPad or since I am an hour from Boise will mail it to me. I have had Verizon for years. Recently move to mountains and took my Verizon with me on TV and phone watch iPad MacBook
My neighbors were all have internet trouble
Not anymore thanks to Verizon
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October 2024 by David Dean
What a useless experience. Wanted to return my iPhone 14 and “Sierra” or “Sienna” was too cool for school and unable to be bothered by my request. She said I needed to come back another day when the manager was there so I could still get the promotion I was promised originally.
After I told her I did not want to come back tomorrow, she said maybe we could just add another line and not return the phone. That’s all she was willing to do, so obviously only willing to do work for a commission and something that benefits HER.
She made assumption after assumption about my account and none of them were even accurate.
Then I said I needed to get the number changed on my device but she wasn’t able to do that either. “Yeaaahh that’s something Mikey can help you with tomorrow.”
Useless place and useless customer service when I came in intending to spend another $500 or so. She even tried to cover it up with “I just wanna make sure you get the best deal.”
I said I didn’t care about that.
She just laughed and told me tomorrow I could see Mikey between open and….
Open and noon.
Don’t you open at 10?
Yeah, he will be here between 10 and noon.
So now I’ve been pinned down to a two hour window on a weekend (a Sunday tomorrow) where apple just launched a new line of phones.
She did NOTHING to even remotely help me and I’m disgusted by this! Bad on so many levels!
