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December 2023 by Kevin Weir
Very good experience with wells Fargo bank I would recommend them to anyone to bank with.
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December 2023 by April Miller
Ive banked with Wells Fargo for over 20 years. They have always provided terrific customer service and quickly solved any issues.
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September 2023 by Elena Macovei
I visit this branch several times a week to deposit my employers checks. I can't really speak to the quality of banking services because I'm not an account holder. But what I can speak to is the customer service I've received here.I'm always greeted promptly and have only experienced longer waits during peak times (12pm, and right before closing). Krystle is my favorite gal! She's always very friendly, helpful and kind. I look forward to my visits and getting to interact with her. ?
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September 2023 by Robert Finley
Wells Fargo is a good bank with several branches in town. Pretty easy to find a neighborhood branch throughout Treasury Valley.
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July 2023 by Vicki Herdt
Standing in line for 15 minutes…still waiting for a teller while they help everyone in the drive through. I have never been to a Wells Fargo that didn’t even acknowledge the customer waiting in line in person before. What’s up, Wells Fargo, do I have have dress up to come in here?
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January 2023 by Josh Fox
I love working with Wells Fargo. They've helped me out a lot more than any other bank has. I just have to call them and be honest. I can't see banking anywhere else.David, (manager at the Orchard branch) is a real one! (Real person)
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December 2022 by Dan H.
The Wells Fargo branch on Orchard Street in Boise, ID has a sign in their window saying they need coins. I don't bank with Well Fargo, but my son does. I went with him into the bank as he had a check to deposit. I brought $54.00 in various coins that I wanted to exchange for paper money.However, since I did not have an account with Wells Fargo, they would only exchange for the quarters which was only $20.00 of the total. I would have to go to another bank to exchange the remaining $14.00 of coins. I guess Wells Fargo is worried that I would short change them with my remaining $14.00 in coins. I do not blame the person who waited on me. That is the bank policy and it is a really bad one. Why not get a coin counter if they are so concerned about this issue.This is the last time I will go to a Wells Fargo bank.Thomas Hogg
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May 2022 by alex winslow
The people here are always so dam rude.
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April 2022 by Christian Thomas
Very unprofessional and RUDE
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April 2021 by j g.
September 2016: Improperly repossessing service members' cars The Department of Justice slapped Wells Fargo's wrist for improperly repossessing the cars of members of the military. The bank did not limit interest rates to 6% (as is required by law), failed to tell courts the borrowers were active-duty when it asked for evictions, and failed to obtain court papers prior to repossessing cars. The bank ended up paying $20 million in fines to the OCC and made restitution of over $10 million to wronged service members.
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March 2021 by S. B.
I arrived at this branch at 1:10, the same branch our company has been with for the past decade and what do i find? I see the lights are off and the doors are locked. I checked the hours of operation and it said they're open till 2pm, yet for some unknown reason i wasnt able to make a deposit or get change for our till, VERY disappointing.
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July 2020 by Rhyan Garcia
Poorly managed! As someone who owns a clinic next to this branch, I have had repeated problems. 1.) Provided a handful of checks & teller failed to deposit one of them! So glad I took time to review deposit receipt otherwise it would have been money lost. 2.) Deposits into primary checking when clearly stating business. 3.) Banker accidentally drafted Paycheck from from primary checking Instead of business despite my clear instruction, manager had to contact my employee’s bank, employee had to be told not to use money. A mess to fix! 4.) Today, deposited 19 checks, found out my debit card expired & not knowing I needed an ID left it in office. The friendly teller looked up my account, & confirmed wellsfargo failed to mail me a new debit card. Teller deposited checks. I requested cash & teller enacted security questions & gladly gave me $100 & told me if I needed more to head inside. I did just that & the teller inside was great, I inputted my pin for debit & provided all kinds of identifying info & answered questions. The manager overheard & refused me the money insinuating they did not know me.
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September 2019 by Isaac Dinger
Today I was asked in an inappropriate way why and how I had cash and was making a deposit. I think he was a newer teller but all of his coworkers were standing right there. I find it to be none of his business how I'd like to use my savings account, just do your job. Family members have had similar recent experiences with intrusive and inappropriate questioning.
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September 2019 by Marijean Stewart
I would like to thank Miss Darlene. She was the banker that I worked with this afternoon and she was very knowledgeable and kind. She never once made me feel pressured or bound to do or listen to any offers. If you bank with wells Fargo I would recommend her for all your banking needs.
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May 2019 by Khasan A.
Great Service! Friendly! Everybody is great! Nice clean bank and always has coffee! Hexor is awesome!
