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“They fully explained our options and set our accounts up just the way we wanted. We had read some issues online with the Home office and online services, but have experienced only good things, and ESPECIALLY the local staff. Mariah and crew made us feel welcome, and part of the community we intend to spend the rest of our lives in.”
“I recently opened an account here. Jayna, who helped me set up the account made me feel so welcomed. She was very thorough in making sure that she met all my banking needs. She made this process so easy, pleasant and fun. She reflected the core value, philosophy and caring spirit of this bank well. I was truly impressed.”
“I had the pleasure of working with Monique and Kat. Thanks you ladies for making banking a pleasant experience. You both showed that you truly enjoy what you do. Jim from Canada. Bonners Ferry Branch!”
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“We have banked with Umpqua Bank and all the previous named banks at this location for the 42 years that we owned our business. Carol Julian is the BEST bank manager for all of our banking needs, and she was instrumental in assisting us with the sale of our veterinary clinic. We are forever grateful for the loyal service we have received. Thank you UMPQUA BANK!! ?”