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July 2024 by Aven Casavilca Javier
My worst experience was that I went from afar, they sent me from another of their stores for nothing
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July 2024 by Megan & Maddie
Madelyn was amazing! I got atranded in Burley, 200+ miles into my trip and over 100miles from home. I had no clue what the name of the part I needed was. Despite it being the end of the day, Madelyn spent time with me figuring it out. Ya'll didnt have the part but she was professional and went above and beyond! A customer also helped me get it installed. Thank you for having above average customer service, especially at the end of the day.
This is a big deal, because after a bad experience at a local AutoZone, I have refused to shop at AutoZone. I will still avoid the local store but others are now on my yes list.
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June 2024 by Diamond Mills
Very helpful place to shop for auto parts. The staff are friendly and reliable. I shop here because of service and price.
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June 2024 by Jacob loughmiller
On multiple occasions I’ll call and ask if they have a tool or part, drive 30 miles to town, to find out their computer says they have it and it’s not actually in stock.
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March 2024 by Good Citizen
These guys are always nice and professional
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March 2024 by Luis Ladino
It has everything you need for your car, excellent treatment and good prices.
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December 2023 by JT Johnson
customer care is awesome!
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December 2023 by Matt Clawson
Went to find a replacement bulb for my headlight and saw that they were out of stock on the shelves. RJ went above and beyond and found what I needed in the back and did everything he could to make sure we had a positive experience. Thanks, RJ!
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December 2023 by Sergio Rodriguez
Good Customer service
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October 2023 by Marlon Gomez
Cover any automotive needs you have
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September 2023 by Jai Flores
Had an amazing experience with this AutoZone in Burley! Had a situation where I needed help jumping a car, I didn't have jumper cables with me and upon arriving Andrew was very helpful and even let me borrow his personal jumper cables to get me going. I appreciate the exceptional customer experience he provided me. Thank you Andrew!!!
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September 2023 by Cal Amen
Area Managers: You've got an EXCELLENT store manager (Andrew) at your Burley store. I ordered a fuel pump assembly unit w/pump online but when I received it there was no pump. I spoke to Andrew and showed him how the ad online shows that item was both assembly unit and pump, but then discovered that when you click for more details is where it states that pump is not included. Andrew took ownership for the error by your website developers and did not try and rely on scape goat tactics to differ blame. He was professional and had zero hesitation to make things right. This is something extremely rare to find these days across most all retailers, regardless of whom you speak to, whether front line associates or store managers. Anyway, somebody needs to give Andrew a pat on back as it was a a breath of fresh air for me to speak to a manager who actually understands what customer service is really all about. Kudos on bringing Andrew on board your management team! Sincerely, Calvin A.
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September 2023 by Jessie Falconburg
The sales people usually have a sour attitude and the guys treat women like they are dumb.
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August 2023 by Nancy Bean
Great friendly staff that took great care of us!! Andrew is very knowledgeable!
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July 2023 by Aide
Older guy with glasses mid forties or fifties with horrible customer skills had an attitude on him. Whole time it felt like he was bothered went to thank him either way and completely ignores it.
