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December 2023 by JT Johnson
customer care is awesome!
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December 2023 by Matt Clawson
Went to find a replacement bulb for my headlight and saw that they were out of stock on the shelves. RJ went above and beyond and found what I needed in the back and did everything he could to make sure we had a positive experience. Thanks, RJ!
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December 2023 by Sergio Rodriguez
Good Customer service
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October 2023 by Marlon Gomez
Cover any automotive needs you have
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September 2023 by Jai Flores
Had an amazing experience with this AutoZone in Burley! Had a situation where I needed help jumping a car, I didn't have jumper cables with me and upon arriving Andrew was very helpful and even let me borrow his personal jumper cables to get me going. I appreciate the exceptional customer experience he provided me. Thank you Andrew!!!
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September 2023 by Cal Amen
Area Managers: You've got an EXCELLENT store manager (Andrew) at your Burley store. I ordered a fuel pump assembly unit w/pump online but when I received it there was no pump. I spoke to Andrew and showed him how the ad online shows that item was both assembly unit and pump, but then discovered that when you click for more details is where it states that pump is not included. Andrew took ownership for the error by your website developers and did not try and rely on scape goat tactics to differ blame. He was professional and had zero hesitation to make things right. This is something extremely rare to find these days across most all retailers, regardless of whom you speak to, whether front line associates or store managers. Anyway, somebody needs to give Andrew a pat on back as it was a a breath of fresh air for me to speak to a manager who actually understands what customer service is really all about. Kudos on bringing Andrew on board your management team! Sincerely, Calvin A.
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September 2023 by Jessie Falconburg
The sales people usually have a sour attitude and the guys treat women like they are dumb.
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August 2023 by Nancy Bean
Great friendly staff that took great care of us!! Andrew is very knowledgeable!
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July 2023 by Aide
Older guy with glasses mid forties or fifties with horrible customer skills had an attitude on him. Whole time it felt like he was bothered went to thank him either way and completely ignores it.
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July 2023 by Rees Atkins
Within 10 minutes I had purchased a headlight for around $21 and had it installed. I asked if I would need anything besides a screwdriver to get it installed, and Andrew said probably not even that, and he came out and installed it for me. AWESOME experience.
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July 2023 by Maggie Roberts
Nice staff. Really helpful.
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June 2023 by valencia
Not good customer service i asked the guy what's a good oil for a car that i was work on that i had not idea whats good or bad for it he give me attitude and say is all depends what u want i can't tell you what's God it bad u can just go back there and pick a oil and i grab your filter..
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March 2023 by DroopyGangster
Me and my son went in to get a part and was completely ignored by the staff when I was asked if I could get rang up the cashier continue to ignore me saying that she was on the phone when she's clearly seen that we were in line. I won't be taking my business there anymore
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February 2023 by Michael Allhands
Steven at the burley location was super helpful. He helped look at alternative methods if fixing my problem.. big shout out to Steven! Thanks man
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February 2023 by Ben Kirby
Most of the mechanics that repair cars order parts from this place free car diagnosis excellent customer service