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September 2023 by Tean-
I don’t live in Idaho anymore, but I drive back frequently. I always get my oil changed at Wickel. They’re super nice, always quick, they never try to change an air filter that doesn’t need it, and they vacuum and clean my dash and windows. Absolute bargain!
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September 2023 by Brent Taylor
I was vacationing and visiting family in the Burley area. My tire began to loose air quickly and it was clear, I need a flat repair.Immediately one family member said “take it to Wickels”. Well, I’m just an Utah redneck and did not know what that meant. My son came out and saw the problem. He has been in the area with his new wife a lot. He said, “oh ya, you need to go see Wickels.” So now I’m intrigued. What is this place. My son calls his wife who grew up in Burley and explains the problem. Immediately, she says “just take it to Wickels.” Well, now I gotta see what magical power a tire shop can have over soooooo many people.It was a Saturday so I was worried that they may not even be able to look at it. I walk in the front door to the very spacious a clean lobby. I start to be impressed already.I was created by several friendly faces. One asked how he could help and I told him my problem. He said “we got this.”I pulled my truck into one of many large and spacious bays. I like that. I have a one ton truck and it’s big and I hate small spaces.I spent 30 minutes in the lobby admiring all the photographs and awards and quickly understood why this community loves Wickel.They are sooooo involved and so committed to serving their neighbors.I heard my name called and my truck was done. They did not charge me a dime!I was grateful and humbled by the experience. As I back my truck up the team of men who worked on my truck said goodbye and grateful to serve me even though I contributed nothing financially to them.Later that night at the rodeo, I witnessed much more community involvement and sponsorship from this incredible company.So, I may just drive three hours north next time I need tires. However, if y’all decided to put a store in Utah, I’ll be your first customer.Thank you for demonstrating community and service.WB TaylorOgden Utah
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September 2023 by Dewey Boatman
Got a flat tire outside burley and went in to have it fixed and found out I needed a new tire. The guy said I couldn't just buy one tire that I had to buy all four tires and wanted to sell me expensive tiresbthat cost over 900.00. I went down the street and found a place that said all I needed to do was buy just 2 for the rear of my car. So I bought them for much lower than what he said. I would advise anyone not to go to this tire shop.
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July 2023 by jody Barnes
Hands down the best place to buy tires and also when you need a last minute ujoint changed the mechanics there are the best helpful and they get it done right definitely my choice for all my needs. And they won't cost you an arm an leg. Great people and staff won't be disappointed I recommend you give them a try you won't be disappointed
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July 2023 by Jake Watkins
I was in town visiting and needed a shop to repair a slow leak in my tire before hitting the road to return home. I'm glad I chose Wickel. Very friendly staff, spacious and comfortable waiting room, and professional service. I was in and out of there quite quickly. They found a screw in my tire, repaired the damage, and sent me on my way free of charge. Appreciate it! Highly recommend!
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July 2023 by Brigham Jacobson
Awesome people! Reasonable prices! I was very impressed. First time going just for an oil change but what i wasn’t expecting was for them to go the extra mile and vacuum out my car. I don’t care what others might offer in the area the way wickels team own their job and take it another step further will have me coming back for more.
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July 2023 by b Star
Had a blowout in our rig (18wheeler) on the highway and by the Grace of God Wickel tire pros was open on a Saturday. We called and they said yes we have the time and tires and it wasn't 5 minutes before we had someone working on getting us fixed. Super nice folks! Super pleased with the service. Excellent job! Thank you for being open and helping us out. BTW In less than an hour we're back on the road.
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July 2023 by Tiffanie Huff
Great customer service, they truly value their ppl. Took my vehicle in, and Mike took great care of me. Listen to what my concerns were and was professional with his service. I will definitely recommend them to everyone I know.
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July 2023 by Patti Blankenship
Was a Super experience at Wickels!Every person I was in contact with was so cordial and professional.Fast and good service.Very pleased with this experience. Will return for sure, have told several people what a great place and good people!
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April 2023 by Irma Garcia
Got in and out for a oil change in no time at all! The 2 that helped me at the front counter were great also even with a new system! Hey I know when updating a new system it's always a challenge. Thank you!
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April 2023 by Trevor Hummel
I just want to say how thankful I am for y’all. My wife had a blow out in the middle of the night, and waited for 2 hours for roadside assistance (which never came) she eventually got her spare on. When she brought her car to you guys, you went above and beyond to get her back on the road to continue her 20 hour drive home. Thank y’all so much!
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April 2023 by Josh Martinez
Amazing customer service! Had a bad valve stem and they you to work on it as soon as I pulled up. I wish this place was nation wide. I'd choose Wickel Tire Pros over any other truck tire service center. Thanks guys!
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February 2023 by Elijah Koyle
Best experience I've had getting an oil change. They did it for about $54 which is only 5 dollars more then it costs for me to do it myself. They also topped of all the liquids and cleaned my very dusty car.
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February 2023 by Adrian Flores
This place is awesome. They conveniently took care of all the issues I needed taken care of in one stop shop style. They replaced my steering gear box, replaced my tires, and performed an alignment all without breaking the bank. The folks at the counter are all super helpful and knowledgeable and the technicians are very experienced. One of the many reasons I trust these guys to do the work.
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February 2023 by Namratha
I had an emergency this Sunday. I was on my was to Denver when I hit a rock on the highway and got a flat tire. I was stranded on the side of the highway in the cold and snow. This was the only place that answered my call. I was happy to get any help and got my car towed here. The guy who helped me was dishonest. He took advantage of my situation. I was a woman traveling alone stranded in an unknown town. He charged me close to 300$ for 15 minutes of labor, no parts. He gave me mis information about my tires and it ended up costing me a couple thousand dollars to replace my tires in Salt lake city for trusting his professional opinion. I hope this place treats others in need of help with honesty and integrity going forward.
