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December 2023 by Max Bailey
Great selection of products and competitive prices as well as great customer service
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November 2023 by Winn Osterhout
This store is amazing. Dan and Jim at the gun counter always greet me with a friendly smile and take time to visit and make sure I get exactly what I need. If they don’t have it they will get it. I recently was disappointed in them not having a product I wanted from a sales add. The manager Jonathan West went out of his way to track me down and ordered it in for me to make sure I was taken care of. What an amazing man. He did not have to do that but he did. Very impressed with this kind of customer service.
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November 2023 by Chad Edwards
Absolutely the worst online purchasing experience I've ever had. Took over two weeks to get my package delivered to the next state over (a 10 hour drive). The package sat at the store the entire time with zero urgency to deliver what the customer had ordered. No tracking information was given for the package and if I hadn't been persistent on asking questions, I feel like my package would still have not arrived. I felt like I was being scammed. Management should explain to staff what customer service is, and the importance of their customers to the business. I will not purchase from this company again.
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October 2023 by Randy Broadhead
I would like to let you know how bad your customer service is in your Burley Idaho sporting goods section is. I was standing there for 5 minutes and the only one there why'll the lady there was standing there on her phone and wouldn't even acknowledge me as I was going to buy ammo. But as soon as someone that she knew came by she all of a sudden put her phone away and started talking to them. This is when I said that I guess you don't want my business and I left. I quit shopping with you guys years ago because of this same lady and thought I would give you a try once again, but I guess no one cares if you spend your money locally anymore. Funny thing is I needed other stuff from your store and I did not buy that stuff either. I will take my money elsewhere.
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October 2023 by Erick
Helpful and friendly staff. There can be a bit of a wait at the cash register, sometimes. Prefer it over Hellmart any day.
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August 2023 by Alfonso Juarez
Has a lot of good stuff, but the customer service is bad. Ladies love gossiping. But, not help customers out.
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August 2023 by Chris Santos
Always great! I could spends hours in this store!
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August 2023 by Steve Buerkle
The ladies are more interested in talking to boyfriends - husband's than helping customers
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June 2023 by Brent Ward
Walked to the front door to purchase a Coleman motor bike. Two ladies were walking out and said they were closed. It was the last day of the sale, they said to call back the next day and they thought the store would honor the deal. NopeNope
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June 2023 by Donna Heline
Seemed to be well stocked. Had everything we needed.
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May 2023 by jennifer willett
Horrible employees who are too busy to answer your questions or even attempt to be kind.
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March 2023 by Mike W.
All the adult clothes are loose fit. I just want a regular fit shirt and jacket. Poor selection of slim fit wrangler jeans.
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March 2023 by Oscar Flores
Love the store they just need better costumer service, most of the time you have to hunt down someone to help you!!
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February 2023 by Bud
Came by here while coming through Burley and was pleased that they had what I needed while the location that was closer to home was out of stock on the items I needed
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December 2022 by Ro Xay
I work construction in the snow and travel for a living. I'm glad this store exist, especially in a small town. They have so much winter clothes like Carhartt and another brand I think is call bear and it's warm as hell also. You need work gear or winter gear. This is the spot.
