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January 2024 by Kevin Williams
Jake Quanstrom was a awesome sales person very knowledgeable and worked hard to get us the best deal. Geoff Smartt was a great help as well making this experience a great one. I would highly recommend theses guys and will be making Goode Burley my first stop for my next vehicle purchase.
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January 2024 by Jeanetta Fortier
The staff was very alert and attentive to my needs. I had to use a scooter to get around due to my recent surgery. And while waiting the staff brought me coffee and a warm cookie fresh from the oven. And when I needed information or ask questions the techs and the staff were very friendly about giving me the information. They treated me very well and I was very pleased with their customer service. And they gave me all the information I needed regarding the issues i had with car. They made sure that I could leave in my vehicle without an issue. And very grateful for all of them. They even put my Scooter into the back for me as I couldn't walk to get it in or into my car yet. I would recommend them for any of your service needs for your Ford vehicles.Thank you all and a Very Merry Christmas ? and a Happy New Year ?
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January 2024 by gloria phillips
I received a recall notice for my car.I called Goode Motor for an appointment. They ordered the part and it was ready to be installed on the day of my appointment. When they had my car fixed and ready to go it had been washed. Now that’s what I call going the extra mile. Goode Motor has always provided outstanding service. Thank you!!
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November 2023 by Alicia Williamson
Goode Motor was absolutely fantastic with diagnosis and care of our vehicle! Mel is an absolute angel, and Miguel and Olyvia were extremely knowledgeable and kind. Even got to meet the mechanic. They are definitely a friendly dealership with a family vibe! We will see you again!! - The Williamson
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November 2023 by Frank Tebeau
Service tech showed up early very professional completed recall work along with the 21 point inspection. When he returned to the shop he sent me a quote for some work needed and recommended. Very happy overall.
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November 2023 by Rachel Mazur
I had a recall on my car, and goodie motor made sure to contact me to set up an appointment. On my appointment day I went into the shop and was approached with friendly smiles and quick help to my needs. When I came back to pick up my car, I just wish that somebody would have showed me where my car was put at, because it was no where in sight ,so I had to honk my horn to locate it lol. But despite that, it was very good service. Thank you!
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November 2023 by Laura Hull
Hunny and I were en route to Idaho Falls from Boise for Thanksgiving when our 2018 Expedition started having issues shifting in cruise control, revving, and the transmission temp went up to nearly 250. Ford dealership in Twin Falls was full so we stopped at Goode Ford in Burley, who got us in right away. Within an hour and half they had it up, looked at, and test driven. Turned out the peoplewho’d done a transmission flush before our trip had filled it a quart and a half too full. They explained everything and the charge was reasonable. Excellent customer service, especially on a holiday. Thank you for helping us get safely back on the road for Thanksgiving!
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November 2023 by Jason Draney
Great customer service everything was cool and the tires look great. I was quoted around $1000.26 versus the 1114 total so I don’t know if that was just a difference of tax or not but it was a different amount. I thought, though that it actually was the total quoted with tax so I wish I would’ve said something.
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November 2023 by LD H.
Was traveling along I-84 when our oil light abruptly came on and pressure dropped to zero. We put in a quart of oil and found our way to the Goode Ford Dealership Although we were 8 hours from our destination, Nick was the first person we talked to. He welcomed us and put us at ease. He was professional and personable. The sevice department got us right in. While waiting, we were offered cookies and coffee. Apparently, there was a hole in our oil filter! What are the odds? This dealership seemed very family oriented. Nick even introduced us to most of the crew up front. Oil had sprayed the pickup on the tailgate and door panels, and they even washed it for us! Great staff, service and atmosphere. As a traveler, if one has to break down, this is the place to do it.
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November 2023 by Cascadia Lumberworks
I lost one of my Key Fobs and called them at 4:00 - they hooked me up. They had the Fob in stock and set it up for me right away. I would definitely suggest Goode Ford to anyone. If I live here in Burley I would most certainly purchase my vehicles from them. They do it right. It’s good to go to a dealership that doesn’t have an attitude, thanks!
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November 2023 by Bill Terry
Traveling thru Burley on 2200 mile road trip when the Van's CV joint clunked out 45 miles out of town -- made it in at 5:30 PM on a Thursday evening, Nick, the service mgr and Landon the technician, went to right to work to diagnose and order parts... said would'nt be ready till monday...But these guys had such a Stellar attitude to help, even so late in the day towards closing time - Most Professional and Personal Service department i've seen, ANYWHERE, and since my first car in '73, i've seen 'em all.they overnighted the parts, and Landon worked on his day off of Service, Saturday, and i was on my way;i was a little stressed, had farms to visit in Utah; but most important, i was on my way to the bay area to deliver my Mother's Eulogy the next wednesday.... it was almost surreal to be on the road Saturday afternoon - really, surreal is not overstating it.thanks again to everyone at Goode who helped me get on the road and deliver the message with a lot less stress... life! what a thing...
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November 2023 by Josh Sommers
Such a great experience. I was able to do everything over the phone with Kody and Kevin. They got me the best deal they could and didn’t pressure me into anything I wasn’t interested in. They went out of their way to deliver the car closer to me as well. Definitely will be working with them in the future even though they are 2 hours away from me.
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November 2023 by Todd Redfield
We made an appointment to have the oil changed in our class A motorhome. The fact that Goode Ford actually works on a motorhome chassis is amazing, as most Ford dealers will not. So, thank you, Goode Motors for servicing all Ford's products. We also asked them to fix a wheel cover that was out of place. I was greeted by a very professional service representative and he and the technicians made fast work of the oil and filter job as well as the additional work I requested. Everyone I came in contact with was professional and everyone exceeded all expectations. Even the facility is amazing. Great ? Job! Team Goode Motors. We very much appreciate your amazing service and we will recommend you highly. Keep it up!
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October 2023 by Steve C.
Bought a 2104 Outback from Goode in Burley, was told the service department had gone over the car and there were no problems. I work seasonally at Yellowstone, the car started jerking and shuddering on the way back to the park. Check engine light went on the next day. A mechanic at the Yellowstone garage checked it out, informed me that the rear wheels are not getting power, the AWD vehicle is functioning as front wheel drive only, so serious drive train issues, rear wheel bearings are shot, and cylinder one was misfiring. The Subaru dealer in Bozeman confirmed the issues, and estimated $3,000 in repairs, also warning me that the car will probably need a transmission soon. General Manager Graydon Funk offered to rebate $1,500, now he won't return phone calls or emails. Worst experience with a business of my life, and I'm 65.
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October 2023 by Terri Irish
Lot was so great to work with. He treated us great. I felt no pressure to settle or not get what I wanted.I drove away with exactly the car I wanted with a full tank of gas and freshly washed. Would definitely recommend!!