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December 2023 by James Thomas
I can only assume the staff are friends and family or they are not offered a commission on sales. I have come in 2 times with cash in hand ready to purchase both skis and snowboards and both times I experienced non-existent customer service. Both times the salesperson on the floor was more preoccupied with talking to friends. Prices are high given they are the only option in town.
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December 2023 by Drew Christensen
Best place in town to get gear, Michael is super awesome and incredibly knowledgeable! He helped me, my wife and stepdaughter find the perfect boots and bindings after fighting foot fatigue all season last year.
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December 2023 by Recreation Certified
Thankful to have a dealership that carries Malibu and Nautique so close to home. Shoutout to Conner in boat sales he is awesome to deal with! Huge bonus they have 2 other locations in eastern and western idaho in case I need anything. I buy all my snowboard stuff, boat stuff, and kayaks from here. Wont be dissapointed.
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November 2023 by Mitch Hodge
Was quoted $25 per panel for dock removal I have five panels which would’ve been $125, he said it might be a little extra to remove the poles which took a total of about 15 minutes and was sent a bill for $300. I’ve put my docs in and taken them out by myself before And will certainly be doing it again. Nothings worse than getting gouged after a price quote
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October 2023 by Nick Wilson
I was quoted a price to wrap my boat. I picked it up and It was cheaper. Kendra was awesome!!! I had a credit I didn’t even know about? keep up the great work Idaho Water Sports!!!!! I am a delighted customer Thank you!!!
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June 2023 by Loren Regan
Extremely helpful! Seasonally relevant! One of the only reliable places near twin falls to get boat parts without getting online. We needed a new prop for our boat. They had the best suggestion and the inventory.
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April 2023 by Kyle Lewis
Rented skis from them without a reservation on a Saturday morning while we were headed up to Pomerelle and they were super helpful and kind. They made it quick getting us in and out so we could get to the mountain. I even forgot the ski poles I rented on the mountain, but the sales person said not to worry about it, that they would track them down for me so we didn't have to drive back up. I'm not an avid skier, but the equipment seemed to be very decent, and a little cheaper than at the lodge.
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February 2023 by Curt Marler, PhD
The worst customer service I have experienced in the state of Idaho. Went in to spend $1200 on a snowboard package and they just couldn't provide any worthwhile customer service. I tried twice in person and 3 times on the phone. They just make it impossible to spend your money here. Now I just rent my snowboard equipment at the ski area.
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January 2023 by Russell Hollins
I always buy more than what I came in for. The sales staff really know their stuff.
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October 2022 by Jeff Bulkley
Emily and her team do a great job! They take super good care of there customers.
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October 2022 by Kate Hoare
I cannot speak highly enough of the staff here. Nate, the manager, moved mountains to fix our paddle board for us. And his colleague (Carely??) was also exceptionally helpful and patient. Would make a detour to come back to this store.
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October 2022 by Levi Greene
Winterized my boat again with Idaho Water Sports. Without any advanced notice my bill was 50% higher. Not a mention when I booked and nothing when I checked in the night before. When I questioned the final bill I was given a “I’m new here” run around and had the manager constantly talk over me. I understand that inflation is a blight on the current economy and they have the right to charge what they want but I would have not had my boat serviced there had I know that my final bill was going to be over 700 dollars for winterization and oil change, for a basic I/O boat. Never again.
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April 2022 by Kamryn Parker (kampark7)
I had a fantastic experience purchasing snow pants from here. The store associate Kenidy listened to my likes and dislikes to help me find the perfect pair. Very satisfied with my purchase and with her assistance!
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August 2021 by Lyndsey Hollingsworth
I feel bad that today was only my second time in this shop. This place is awesome! My daughter is a runner, and they carry great high end running shoes. We'll be back for sure!
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May 2021 by Michael Granillo
Love this place all the newest toys and friendly people who know you by first name.