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April 2024 by Kaitlynn Chadwell
We attempted to give this location another shot tonight. We haven't eaten here in about 2 years as the last time we did, all of us were running to the restroom. I ordered ahead online and when I arrived, my order wasn't ready. Ok, fine, a few minutes, no big deal. No, I waited for almost an hour, was handed the wrong order and missing my sides. One of the employees said they were out of extra crispy breasts, and asked if I wanted original. I told them no, I wanted extra crispy as I ordered. Settled on an extra thigh. But her attitude when I did not accept the original recipe was not appreciated. Safe to say, this was our last time eating at this location.
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March 2024 by Gary Weir
They need to change their oil. Chicken was greasy and tasted like dirty oil.
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February 2024 by Tyler Payne
They have chicken. I got chicken.
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February 2024 by Princess. Phoenix
They gave us cold food before closing and didn’t give us a receipt wouldn’t pick up the phone after I had called multiple times to get my sandwich replaced and yet nothing.
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February 2024 by cheryl leon
They got our order wrong. By the time we drove all the way back our food was cold. 2 other customers at the store told us they always have the same problem. They get home and there order is wrong. It's just to bad they can't get good
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January 2024 by Ericka Powell
Tonight my husband and I stopped by to get dinner for our kids. The cashier who took our order was especially kind and courteous as he took our order and then proceeded to prepare our food. We could tell he honestly found joy serving us which is hard to find, especially in a fast food atmosphere. We really appreciated the way he made us feel.
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January 2024 by Terri W
New management is doing an amazing job since they took over a few weeks ago! Very nice and fresh hot delicious food not to mention the cleanliness!!! I will be coming back a lot. Thank you for getting this KFC in tip top shape!
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January 2024 by Cooper Willoughby
Drive thru was shockingly fast. Food was ready and hot and delicious. Good job guys.
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January 2024 by Diana Cano
This place is disgusting ? will never eat there again!!!!
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December 2023 by Zoey Robinson
We went through the drive through and heard the manager cussing at another employee. We got told to pull around to the front to wait for our food after they forgot to ask what side we wanted. We waited for half an hour and saw multiple other vehicles come and go with their food so we decided to go in. The woman working the front was extremely confrontational and tried to start an argument when we were just simply asking what was taking so long. We then proceeded to wait another half hour before I decided to go in and request a refund where the employee told me that my order “must have got deleted”. Long story short this is the third time I have waited FAR longer than anyone should ever have to wait for fast food chicken that’s usually under or over cooked.
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December 2023 by Jessie Falconburg
Food is OK for most part. They do not keep fresh food in the warmers. Can tell my chicken sat around for awhile. Usually get told they are out of food because they don't want to make it fresh. No one was cleaning the lobby. Had dirty and sticky tables and garbage littering the ground and tables.
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November 2023 by Ronald Sparks
No communication what so ever If were the owner I would be imbaressed by the lack of customer service from burley
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November 2023 by Randy Shaner
Food was good. Restaurant eating area was cold.
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November 2023 by Bree Vega
The girl was RUDE, if you don’t like your job get a new one.
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November 2023 by Ean P.
The staff was courteous and politely explained their wait time as they were behind. The food was fresh and tasted good.