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November 2023 by Devin Culley
Other places say even if they can get my sons car a new window regulator it will take a couple days to get here! WHAT?? Meanwhile, its 7 degrees out plus the wind chill so its kind of important! Hello?O'reillys will have it here TODAY!!! Thanks O!
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November 2023 by Jonas Najar
The young lady at the counter was really helpful
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September 2023 by marisol tanguma
Great customer service very helpful thank you
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August 2023 by Erick
Helpful staff. Quality products.
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July 2023 by Cortney Dalton
I've never cried as I wrote a review before, but there's a first time for everything.My car alternator went out as I was driving to Pocatello from Boise, and I was able to get to the O'Reilly's by the grace of God alone. I have two Sphynx that come with me, and one was going into a crisis because of the heat, and though I'm sure it's against their policy, they allowed my animals to stay in their store in their crates while I replaced the alternator because they would die while they were in the car.All three employees were a great help, but I couldn't have done it without Francisco, especially. I was able to replace the alternator myself with the diagrams that he gave me and a little help getting a few stuck bolts off, with people like him that help me know there's still good in the world.I'll never be able to repay them!
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July 2023 by Mark or Karen Hanes
$13 for a quart of Valvoline synthetic atf. What's with the crazy markup? I guess I should be used to it. Price gouging is the new normal.
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July 2023 by Jeff Holmes
Everyone else was closed on July 2nd. But O'Reilly was there when I needed them.
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May 2023 by Curt Marler, PhD
Ordered on the phone told part would be in next day at 7am, it wasn't. Told it would be in at 2pm, it wasn't. Not only was it not there it hadn't left its original store. Employee didn't want to hear it, tried to tell me it was delayed because of highway construction. Went to pick it up two days later and another employee couldn't find it in the computer system. I could have had a better part for $20 cheaper by ordering from Amazon but I was willing to pay 40% more to get the part the next day. Next time I'll order from Amazon!
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May 2023 by dat_raider_hemi Goodshot
The best experience ever at this location because of a very helpful associate who I can tell that cares for their job and goes beyond his duties to help and serve his customers. Driving through heading to utah and broke down because what I thought a bad battery. Short story is we ended up at O'Reilly and Francisco came to my rescue and tested battery and alternator both were pretty much toasted and sold me 2 new alternator and battery and in 30 min minutes he got me back on the road thanks to him for his willingness to help me out. This guy definitely deserves the world I'm so blessed to make home because if it wasn't for him I would be in a hotel til monday and spending $600+dollars to get me fixed at a shop somewhere. Thank you so much Francisco ???
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May 2023 by Dan Stumpf
Extremely knowledgeable and easy to work with. I needed something unusual, they assisted in creating it from all kinds of different parts at the end, looked different, worked perfectly
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April 2023 by Yoli Miranda
Always so helpful and friendly..
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February 2023 by london mitchell
Had a really nice employee named Jaime come outside and help me figure out which of my lights was out. He also helped me find which one I needed to get it fixed! Great service and greatly appreciate the help!
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February 2023 by Leona Greene
Went to burley orielly auto parts to get headlight replaced, Francisco helped us tremendously, getting us the right bulb, as we were trying to put wrong bulb in. Thank you Francisco
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December 2022 by Annanissa Archuleta
Very bad service they tried to charge me 170 dollars for a headlight!!! My brother who knew about cars calls gets the light I need for 20 dollars! I go in there needing help because I don’t know and about trust they would help me.
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December 2022 by Chadly Anderson
Good customer service here. Thank you