Victra, a Verizon Authorized Retailer in Burley, ID, aims to provide the best experience for its guests. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Many customers praise the friendly and knowledgeable staff, highlighting their dedication to finding solutions for various wireless needs. Positive experiences are shared about the helpfulness of employees, particularly a staff member who goes above and beyond to assist customers. While some concerns were raised about limited support for specific issues like phone hacking, the overall atmosphere is welcoming, with a manager who ensures every customer feels valued. Customers express satisfaction with their visits, often rating the service as outstanding and expressing a willingness to return for future purchases.
Great thanks everyone bein on the road an in a fix nlol these Verizon reps/techs know there stuff!! I was reconnected an upgraded in a timely manner if 5 stars =100 % I give em 10 stars!!!
May 2023
Awesome customer service, very knowledgeable and helpful.
January 2023
Fantastic customer service. Cody and Mario were incredibly helpful and did a fantastic job
