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September 2023 by Del Hanks
Thank you so much. I had a flat as I was traveling through town. They help me out in five minutes I was on road again.
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August 2023 by Melissa Moore
My "check engine" light came on during a cross country trip, and Bruneel Point S was the only place still open near us. We had an excellent experience here, and would absolutely recommend. The service is fantastic. We're now able to continue our trip with minimal disruption.
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August 2023 by Tom Parkinson
Being on vacation from Oklahoma we had our check engine light come on. We were on our way to Idaho. I stopped in New Mexico to have it checked. We were told it was an 02 sensor by the code. Taking the car into Bruneel in Caldwell Idaho after the mechanic did a diagnostic of the system we were told it was Vapor Canister Purge solenoid. I was given a copy to fix this and the total came to $610.14. The part from Bruneels was listed at $243.55. Labor was the rest of the charge. After checking what that part did, I didn't feel it was worth fixing at that time. I went to an autoparts store to return a computer reader and ask how much this part was. I was told this Vapor Canister was $39.99. Quite a difference in the prices between the two. I feel Bruneel was trying to make a larger percentage of income from me for the complete service.
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August 2023 by Lisa Sieler
Had a tire with a nail in it and they fixed it for free. Nice bunch of guys there. Thanks for fixing my tire.
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July 2023 by Brandon S.
I wanted to shout out Bruneel Point S-Caldwell for their help on Saturday with my car and it's overheating issue. They got the car in right away, diagnosed the problem and had it fixed before my family and I were done with lunch and did it with a more than fair price for the services provided. If it wasn't for them, we wouldn't have made it back to Oregon until today or tomorrow! Thank you all for taking care of us and getting my family back on their road trip with a minimal delay.
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June 2023 by Cynthia Calderon
Wow! EXCELLENT Service!!!! You can get everything taken care of at this one place. From tune up to tires. And their work is guaranteed for one year. They have shops all over the U.S.
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June 2023 by Don L.
I called Bruneel Point S in Caldwell and told the person who answered the phone that I bought some Bilstein 5100 shocks to go on the front and rear of my truck because the shocks that were currently on the truck were old and needed to be changed. I told them I also had purchased some new front coil springs to go on the front end. The person on the other end immediately said we don't install customer's parts. I said, Why not, he said, because we cant guarantee parts that the customer provides. I told him he does not need to have a guarantee on the parts because the business I bought the parts from has a guarantee on them. He rudely shot back "We don't use customer parts !" and then hung up on me.I called another auto shop in Caldwell and they gave me a price for installation only, and said Yes they will use the parts that I bought, so I made an appointment date and time to get the job done.Fast forward to two months after I had the job done...:I was curious to hear the price Bruneel Point S would quote me for this job that was already done from another business. I called Bruneel Point S up and told them what I wanted done and gave them the (brand name) of the exact parts that I previously bought and had installed elsewhere. Not to my surprise they gave me a price for parts and installation that was just over $200 more than I had paid for the shocks and coil springs.This company, as I suspected, marks up the price of the parts by 50% to 100% (or more) than they actually cost...and that is the real reason they won't use parts provided by the customer. That is pretty poor business ethics if you ask me. I am surprised that this business still exists. Buyer Beware!!
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May 2023 by james mclaughlin
Small town, home town feel. Great service, great people. I drive more than a "normal" person, so they see me a lot for oil changes.
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March 2023 by Michael Bowlin
The people we're super helpful and efficient. Sold me a set of tires. Best price in the valley. I checked. Not pushy, but informative. Highly recommend
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March 2023 by Mari Rojas
Excellent customer service and work done to vehicle, timely. Thank you
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January 2023 by Disnne Lansing
Very friendly staff, tire was fixed quickly and the price was right ?
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December 2022 by Daryl Wolfe
These guys, especially at this location, are awesome! They exceeded my expectations and we're so kind and I'll definitely be going here for anything with my car. Thank you guys!
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October 2022 by Hayes Garrity
Took great care of me when my car broke down driving through Boise on a long road trip. Was back in the road in less than an hour and the car still works today!
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October 2022 by Hoop Camp
Yep 5 stars all around for these guys. If it has something to do with your car they do it all.
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August 2022 by Wendi Wilson
This place is AWESOME. We bought our son a used car and on the same day it broke down. I checked other shops but they said they were 7-10 days out just to diagnose. Point S said if I could leave it they would look at it in the next couple of days. They called me and told me the issue and when it would be done. Not only was it done on the day they said, it was $500 less than quoted. I really appreciate the honesty and attention they showed us and would recommend everyone to this place for all your automotive needs. They truly have earned a customer/family for all our future service and repair.