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August 2022 by Janet L.
Chase Bank has the worst technology and internal communication among departments I have ever experienced. They have literally been incapable of refunding me $512.01 from an overpayment error generated by them. The branch personnel are friendly and try to help, but they too are helpless against their back office incompetence. I would never recommend this bank and will be looking for a better option.
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June 2021 by Ronald Lie
Horrible branch! Called Friday to see if their lobby is open Saturday. The said yes from 9 - 2. But when i came around noon there was a sign that they were closed. I'm supposed to get a cashiers check for Monday closing signing. Thank you for making it more difficult and possibly delaying my closing.
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August 2019 by Michael H.
This branch is a joke! Went into open a new account and was told I couldn't open an account without an appointment. I had read previous reviews that indicated that this branch is unfriendly and unprofessional. I now fully agree. The main office should really take a look at this branch and clean house.
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August 2019 by Judy M.
The Caldwell branch of Chase Bank is awesome! The employees are friendly and very efficient. Thanks for hiring caring people! Good work Chase!