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November 2023 by Natasha Mattison
Really nice staff, nice atmosphere
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July 2023 by Anastajia Silvia
Medical staff were supportive and compassionate, but the intake process was less than desired with priority given to patients with previously held appointments. I would not recommend this location as an "urgent care" facility.
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July 2023 by Liv Collins
Dr. Page is a one of a kind doctor that genuinely cares about his patient’s well-being while providing affordable services. Good luck finding that combo anywhere else!
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July 2023 by junu smork
Thank You Caldwell Immediate Care for always being there for my sports physical and my medical seasonal health issues, thank you Mindy for being straightforward and caring. thank you to all staff for being wonderful.
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June 2023 by Kristey Jensen
We visited this facility on Friday, June 6th for my daughters migraine. (Our regular doctor was out of office) Our visit was terrible from the moment we walked in. As we sat waiting to be seen, several office people sat around a desk watching loud videos and laughing for at least 20 minutes. Gossiping and talking about parties and such. We were then taken to a room which had filthy floors and spills on the walls. The walls were so thin, that we could hear the doctor talking with 2 people in the next room about her possible bladder infection. The provider "Mindy" came into our room, did not even sit down, stood by the door, and said "So, you have a migraine? And you have had them before?" We answered yes. She then said "We will give you a shot of toradol, and a shot of Zofran, and i will send a perscription for few muscle relaxers to your pharmacy." She then walked out of the room. The MA then came in with the shots. She gave the first shot, and then stated "I'm going to give you the second shot in the same hole -there's no reason to make 2 holes" which I had never, in all my injection experience, heard of. She then gave the second shot and it immediately created a painful, hard lump in the skin - crystalizing the Toradol and making it ineffective. (We didn't realize that was what had happened until later talking to another doctor) we left and went to pick up the muscle relaxers she said she was going to call to our pharmacy. The pharmacy hadnt seen the order yet. (Friday night we went to the Emergency Room - because the meds given at Immediate Care had had no effect- where she recived an IV, Toradol, Zofran, Benadryl, and Tizanadine - a muscle relaxer). We went back to the pharmacy the next day (Saturday) asking for the perscription, and the pharmacy said it still hadn't been called in. I called Immediate Care, and asked them if they had called it in. The person who answered the phone checked with the MA, and told me " she forgot to call it in, she apologises for the delay". We then had to wait till monday to check with our parmacy, and they told us they would have to order the medication, and it would be here in a few days. I went to pick up the med a few days later and it was a perscription for a completely different daily/long term treatment medication that my daughter is already taking. (The doctor had not even mentioned this medication at our appointment). I then called Immediate Care again asking about the mix up, and they said they would call me back. They never called back. I called them 2 days later on Friday, and after a lengthy hold, someone got on the phone and said "Mindy doesn't give muscle relaxers to migraine patients" to which I replied "That was not what we were told at our appointment". I would not recommend this place. I will never go back. I have heard good reviews of the actual doctor (Dr Page) who works there, and I'm not sure he is aware of the other providers incompetence, but I am trying to find a way to let him know.
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June 2023 by Artemio Ambriz Jr.
I always have a great experience with the staff and health care providers. They are very professional and attend to my urgent care needs in a timely manner.
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June 2023 by Eriselda Rodriguez
Really love this place the front staff is awesome, I'd highly recommend Dr Paige
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June 2023 by Christopher B
By far the best place anywhere in the valley! We are getting ready to switch our family physician care here! We only go to CIC now, they treat you very well, respectfully, with almost zero wait time. Walk ins welcome, and the doctors let you decide your health instead of trying to force their beliefs on you!
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March 2023 by Ben Montoya
Never get call back regarding lab results . Unless u call them. Never get to see Dr. Only nurse practioner. In 5 years I gone there seen Dr 2x.
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December 2022 by Lora Calhoun
A friend recommended CIC because I'd been have issues that I'd seen serval doctor's for without relief. My appointment was straight forward, quick and I was finally cured. I've gone back several times and haven't been disappointed yet.
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October 2022 by Ellie Coburn
Mindy my physician was so amazing!!! answered all my questions and helped me feel reassured that I was getting the right care!!! most places I have found that it seems like a problem to come in to get checked out. coming in here they're smiling faces and bright attitudes helped me feel comfortable to go in and see a doctor. Thanks for the easy in and out help and meeting all my needs and questions. A place to go to help you stress a little less when you are in pain.
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September 2022 by S J
Just saw Mindy for some ear stuff going on. She was great and to the point. Left me laughing too. Thank you
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September 2022 by Tim Gomes
Used to be good; doctors are good. Problem is if you need a call back, good luck. Twice this has happened to me with no call back for a full day. Called back and was told they had my message and as soon as a doctor freed up, they would contact me to figure out a prescription to be sent to the pharmacy. Still no call all day or the 2nd half of day prior. For the last hour they were open, nobody would even answer the phone. This was just before a holiday weekend so needed a call to get prescription ironed out as the previous prescription they submitted was not covered under my insurance and would cost $180 and was simply asking for a different prescription that was covered or if there was an over the counter. Obviously nobody cares. Left another message with my frustration over their non-communicative demeanor and complete disregard for their patients. Never called me back at all. Will now be looking for another provider and will never give them the time of day. Completely worthless and horrible.
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August 2022 by Lena Phelps
Dr. Page was amazing with my daughter, listened to my concerns and was very personable. I was hesitant going to another urgent care in this area after the last one I went to in Meridian. I would recommend this place to anyone!
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August 2022 by Tonya Wheeler
Dr Page does a fantastic job. Quick to help and goes above and beyond to make sure we are taken care of. Front desk is easy to work with
